Windows 10: Microsoft Family Safety Screen time page not loading

Discus and support Microsoft Family Safety Screen time page not loading in User Accounts and Family Safety to solve the problem; The page , where I can set time limits for my kid, is not loading, and after a few minutes it shows ice cream images and says "Something is wrong on... Discussion in 'User Accounts and Family Safety' started by HILA ETZION, May 20, 2023.

  1. HILA ETZION
    HILA ETZION Win User

    Microsoft Family Safety Screen time page not loading


    The page , where I can set time limits for my kid, is not loading, and after a few minutes it shows ice cream images and says "Something is wrong on our end. Wait a bit then try here again." Well- I have been trying for 5 hours. I blocked him earlier and now can not access the page to unblock. What to do?

    :)
     
    HILA ETZION, May 20, 2023
    #1
  2. NOYABRONOK1
    Noyabronok1 Win User

    Family Safety screen time stuck on old settings

    • I set up family safety settings under windows 8.
    • Configured screen time options to for only daytime, so as to prevent my son from using the computer too early or too late in the day.
    • I've upgraded the computer to Windows 10 (live update, not a fresh install).
    • Now I want to change the screen time settings for my son. Nothing I have attempted (short of clean install of Windows) has worked.
      • Changing time settings doesn't work
      • Turning off Screen Time doesn't help
      • Removing/Adding his account from family safety doesn't help
      • Removing/Adding the computer from family safety doesn't help
    • I don't see a Windows Family Safety service running on the machine, which is odd.
    • I really don't want to do a fresh Windows install.

    Any suggestions are welcome.
     
    Noyabronok1, May 20, 2023
    #2
  3. GF3113
    GF3113 Win User
    Family Safety - Screen Time - "spinning circle" does not load

    Hi, Family Safety has been running very well. However during the holidays 2016 (sometime around Dec 26 2016?), whenever I visit the Family Safety website and choose 'Screen Time' for my son's computer, the Screen Time page does not fully load. It displays
    a 'spinning circle' animation. This problem has persisted and continues today (1/2/2017). Kids running Windows 7.
     
    GF3113, May 20, 2023
    #3
  4. BRINK
    Brink Win User

    Microsoft Family Safety Screen time page not loading

    New Microsoft Family Safety Preview app for Android and iOS

    Source: Microsoft Family Safety: Protect Your Family - Office Insider Blog


     
    Brink, May 20, 2023
    #4
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Microsoft Family Safety Screen time page not loading

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