Windows 10: Microsoft Family Safety - uanble to connect device

TLDR: This is ridiculous. 1. I signed up for Microsoft Family Safety MFS. 2. I added my child to the family group -> created a new *** Email address is removed for privacy *** account3. I downloaded the app on my phone4. It says to connect to a device, have your child log into the device with their new email address5. NOTHING WORKSOh? Remove the child and try re-adding? What a great idea...it's just that IT WON"T LET ME. Says that because he's a minor I need to have the person that added him to remove him from the family plan....NEWS FLASH MFS!!!! I AM THAT GUY!!!!!!!Can't remove him. Can't re-send the invi

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New Microsoft Family Safety Preview app for Android and iOS

Source: Microsoft Family Safety: Protect Your Family - Office Insider Blog

 

Microsoft family safety not working--at all.

Hi,



Thank you for posting your query in Microsoft Community. I regret the inconveniece caused to you. Let me help you.



Before we proceed, we require more information to assist you better.

• Which web browser are you using?
• Are the settings on the Family Safety options on your computer are the same with the one on
  http://familysafety.live.com?

I suggest you to login with your parental account and check if you are able to manage the family settings.



If the issue still persist, it might appears that the Child account is not configure correctly. I suggest you to remove the Family Safety and configure it again.

How do I remove Family Safety?

http://windows.microsoft.com/en-us/windows-live/family-safety-remove-uninstall-faq



Now, setup Family Safety.

Windows help & learning - Microsoft Support



After creating the child account, you can then go to the Family Safety website, login using the parent account and then manage your child's restrictions and monitoring options.



Refer the following Microsoft help article.

Filter apps and games with Microsoft Edge

Note: The steps for Windows 8/8.1 applies to Windows 10



I hope the information helps. Please keep us posted on the issue. We will be happy to assist you accordingly.



Thank you.