Windows 10: Microsoft Family, time limits persisting on Win10 device after leaving the family

Discus and support Microsoft Family, time limits persisting on Win10 device after leaving the family in User Accounts and Family Safety to solve the problem; Hi, so I setup 2 Microsoft family accounts a few days ago, one as an organizer and one as a member using the account that I use for my pc set as the... Discussion in 'User Accounts and Family Safety' started by OlliverAira, Jul 31, 2021.

  1. Microsoft Family, time limits persisting on Win10 device after leaving the family


    Hi, so I setup 2 Microsoft family accounts a few days ago, one as an organizer and one as a member using the account that I use for my pc set as the "child" member. After that I setup a time limit so the child member could only be online between 03:00 and 19:30. And to give some backstory, I was hoping this would help me stick to my bedtime routines a little better lol, but Ive just started finding it rather annoying sometimes and that a strict schedule doesnt work out. So yesterday I left the family with my child account this seemingly erased the family entirely, so when attempting to log in

    :)
     
    OlliverAira, Jul 31, 2021
    #1

  2. Microsoft Family Screen time is BROKEN

    Hello,



    Thank you for writing to Microsoft Community Forums.



    1. Were you able to perform this task previously?

    2. Are you aware of any changes made on your PC, prior to this issue?





    As I understand your concern related to Microsoft Family screen time limits, let us try few troubleshooting methods to fix this issue and check if that helps:

    Method 1: Fix screen time limits not working. Refer the following article on
    Fix screen time limits not working
    for steps to troubleshoot issue with screen limits.

    Method 2: If the issue persists, I suggest you to remove and re-add the child account back to the family account. Refer the article on
    Remove members from your family group
    for steps to remove the child account from the family account. You can refer the following article on

    Add members to your family group for steps to add the child account back to your family account.



    Hope it helps,

    Sandeep Kumar M

    Microsoft Community – Moderator
     
    Sandeep_KM, Jul 31, 2021
    #2
  3. time limits in family not working

    Hi Barbara,

    We would like to know more details about your concern about the Family Safety time limit that is not working so we can better assist you. Kindly answer the following:

    • Does it happen only with particular child account?
    • What troubleshooting steps have you done so far?

    In the meantime, we would suggest that you refer to this
    support link
    on how to set up screen time limits for your child.

    We look forward to your response.
     
    Marilou Ser, Jul 31, 2021
    #3
  4. Microsoft Family, time limits persisting on Win10 device after leaving the family

    Pi hole breaks Microsoft Family Screen Time Limit time extension requests

    Hi,



    Thank you for writing to Microsoft Community Forums.



    We understand your concern related to Microsoft Family screen time limits, which has stopped working after installing Raspberry PI and PI hole.



    In this scenario, please refer the steps as mentioned in this article:
    Fix screen time limits not working



    If the issue persists, I suggest you to remove and re-add the child account back to the family account. Refer this article:
    Remove members from your family group



    However, I commend and appreciate you for recognizing this behavior. This is a valuable suggestion as this issue occurred after installing Raspberry PI and PI hole. Hence, I suggest you to leave a

    Feedback
    for this product so that our developer team can look into this and check if it can be implemented in the future updates



    Hope it helps.



    Aditya Roy

    Microsoft Community – Moderator
     
    Aditya_Roy, Jul 31, 2021
    #4
Thema:

Microsoft Family, time limits persisting on Win10 device after leaving the family

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