Windows 10: Microsoft Family

Discus and support Microsoft Family in Windows 10 Gaming to solve the problem; I am in a microsoft family, and it lets me play minecraft for free because my parents bought it, but i cant play it for free anymore, it keeps saying... Discussion in 'Windows 10 Gaming' started by BennettAbbey, May 12, 2020.

  1. Microsoft Family


    I am in a microsoft family, and it lets me play minecraft for free because my parents bought it, but i cant play it for free anymore, it keeps saying that i have to buy the full game and it didnt do that before

    :)
     
    BennettAbbey, May 12, 2020
    #1
  2. Junaid_A Win User

    Microsoft Family Screen Time

    Hi Laurel,

    Thank you for writing to Microsoft Community forum.

    This could happen when the child account fails to sync with the server. I suggest you to try the steps listed below and check if it works:

    • Open
      File Explorer
      and navigate to the following location:
    • C:\ProgramData\Microsoft\Windows\Parental Controls


      Note:
      The above mentioned directory is hidden, copy and paste the same location on the search bar in the File Explorer to access it.
    • Delete the contents in the
      \\settings
      directory of the Parental Controls folder.
    • Reboot the machine to see if the issue persists.

    If the issue persists, you may want to remove the child account from Microsoft family and add it again.

    • To know how to remove an account from Microsoft Family, refer:

      Remove members from your family group
    • To know how to add an account to Microsoft Family, refer:

      Add members to your family group

    Regards,
     
    Junaid_A, May 12, 2020
    #2
  3. Microsoft Family

    Hi,

    It could be because of the settings on the Family and Safety feature or the account you're using is added to a Family. With that being said, we suggest that you check if the account that you are using is a part of the
    Family list. To check on it, go to Cortana
    and search for Family Options.



    To remove your account to the Family, you may follow the steps below:

    • Use the Adult account to log in using this link.
    • Click on the Family tab.
    • On the account that you want to remove, click More > Remove from family.
    • Then click Remove to confirm.

    Let us know how it goes and feel free to get back to us if you need further assistance.
     
    PreciousLeb, May 12, 2020
    #3
  4. Microsoft Family

    Edge Search Does Not Permit Change of Region


    I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

    Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
    We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
    I would suggest you to try the below steps and check if it helps.
    Step 1:
    Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

    1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
    2. Select Settings and click on Choose what to clear.
    3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.
    Step 2:
    I suggest you to create a new user account and check if the issue occurs.

    1. Go to Settings.
    2. Choose Accounts and then select Family and other users.
    3. Select add someone else on this PC.
    4. Enter a user name and hit next.
    5. Click on Finish.
    6. Sign out from the current Account and Log into the new account.
    Step 3:
    It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.
     
    hurricane51, May 12, 2020
    #4
Thema:

Microsoft Family

Loading...
  1. Microsoft Family - Similar Threads - Microsoft Family

  2. Roblox blocking by microsoft family

    in Windows 10 Gaming
    Roblox blocking by microsoft family: We are trying to restrict the time our son can play Roblox on his PC using Microsoft family app blocking settings. It works as long as the app is called from the task bar, but not when called from the start menu. There is also no visible option to remove the Roblox app from...
  3. How do I update a family member's email address on my Microsoft family account?

    in User Accounts and Family Safety
    How do I update a family member's email address on my Microsoft family account?: I only want to update a family member's email address on Microsoft account, please can you help. https://answers.microsoft.com/en-us/windows/forum/all/how-do-i-update-a-family-members-email-address-on/78dcb21a-874b-4f4b-8c6f-19b90360d210
  4. Microsoft Family sends notifications about time limit but I didn’t set it

    in User Accounts and Family Safety
    Microsoft Family sends notifications about time limit but I didn’t set it: My question is about Microsoft Family. The problem is in the following: I didn’t set a time limit for my child but he gets notifications that the time is going to be up. I checked my account but the time limit is off....
  5. Microsoft Family - Invite Member Issue

    in User Accounts and Family Safety
    Microsoft Family - Invite Member Issue: Member invited but when member tries to accept an error message states 'Something went wrong, try refresh or come back in a while' I've completed this for other members with no issue but one invited member cannot access due to the above error message. I've tried the link...
  6. Microsoft Family Not Blocking Entire Website If Specific Links Allowed

    in User Accounts and Family Safety
    Microsoft Family Not Blocking Entire Website If Specific Links Allowed: I have a problem now which seemed to work before. I have blocked YouTube.com from my child’s account and disabled all other browsers except Microsoft Edge. Due to his school assignments, from time to time he needs to be able to watch specific educational videos. What...
  7. Microsoft Family prompting to update Windows, despite Windows being fully updated

    in User Accounts and Family Safety
    Microsoft Family prompting to update Windows, despite Windows being fully updated: This issue has persisted on one system for a few weeks now. Receive the following message on several of the child accounts when I access the https://account.microsoft.com/family/ website: Update your family member's Windows 10 device xxxxxxxxx to get family features to...
  8. Microsoft Family Features

    in Windows 10 Ask Insider
    Microsoft Family Features: I recently got GTA5 for free from epic game launcher and I really want to play it with my friends. The problem is that it is very unlikely for my father to approve of a game with this maturity rating. I realize he can see how much time I spend on certain apps/games everyday...
  9. Microsoft Family Activity Reporting and History not staying turned on

    in AntiVirus, Firewalls and System Security
    Microsoft Family Activity Reporting and History not staying turned on: Hi, In the Microsoft Family I created, I am the organizer and there are 3 members. When I turn on Activity Reporting and History on the Member's site, it shows that it's on, but when I switch accounts to my account, it says, "This family member has turned off activity...
  10. Microsoft Family restrictions

    in User Accounts and Family Safety
    Microsoft Family restrictions: My father removed me from Microsoft Family but I still have restrictions. I have these restrictions on the New Microsoft Edge and some other app where I signed up long ago. Help me change this annoying situation Much appreciated...