Windows 10: Microsoft has encountered a problem, we will fix it and restart your computer. For more...

The error on my Toshiba Satellite operating with Windows 10, says Microsoft has encountered a problem, we will fix it and restart your computer. For more info so to microsift.support.com/stopcode


Please advise as I see no further info. and this is happening every day.


Thank you

:)

 

Problem with computer restart.

Hi,

Thank you for posting the query on Microsoft Community.

We understand how you feel about the situation. I will be glad to assist you.

I suggest you to follow the steps below and check, if it helps:

Method 1: Power Troubleshoot

Windows 10 has a built-in troubleshooter to check and fix issues with power. I would suggest you to run this troubleshooter to check if the issue is with your Power.

Refer these steps:

• Press Windows key +X, select Control panel
• Change the view by option on the top right to Large icons
• Click on troubleshooting and click on the view all option on the left panel
• Run the Power troubleshooter.

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

Thank you.

 

"The computer restarted unexpectedly..." error after boot problems

After updating to Windows 1903 my computer was showing the message "Reboot and select proper boot device". After following the fix listed here I ran into a new problem.
The first time I booted up my SSD after applying those fixes, I was met with "Windows is updating" screen and its progress was around 48%. After about a minute it restarted itself. Upon booting up I got a message that said "The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install Windows, click “OK” to restart the computer, and then restart the installation."

Most of the fixes for this problem suggest using shift+F10 and opening command prompt and going to regedit. But I can't access command prompt no matter what I do. Shift+F10 does not open anything. Pressing OK on the prompt simply restarts the computer and brings me back to the same message. Is there any fix for this besides reinstalling? Thanks in advance.

 

random restarts

Hi Lili,

Hardware failure or system instability can cause the computer to
randomly restarts. As our initial troubleshooting step, we suggest you to run the Power troubleshooter on your computer and check if it fixes the issue. Here are the steps:

• Press Windows key.
• Type Troubleshoot.
• Under Find and fix other problems look for
  Power.
• Then Run the troubleshooter.

Update us with the outcome and if you need further assistance.