Windows 10: Microsoft has sent me a mail and asked me to update my credit card details - WHAT IS VALID...

Discus and support Microsoft has sent me a mail and asked me to update my credit card details - WHAT IS VALID... in AntiVirus, Firewalls and System Security to solve the problem; I've been asked to update my credit card details from an unsolicited email from *** Email address is removed for privacy *** No mention of Microsoft... Discussion in 'AntiVirus, Firewalls and System Security' started by PhilMD, Dec 1, 2019.

  1. PhilMD Win User

    Microsoft has sent me a mail and asked me to update my credit card details - WHAT IS VALID...


    I've been asked to update my credit card details from an unsolicited email from

    *** Email address is removed for privacy ***


    No mention of Microsoft in the domain name.

    I searched internet for the name and nothing pointed to Microsoft


    Is this a scam?


    If its not, would really appreciate Microsoft to clearly publicise its emails as it is extremely difficult for us poor people to figure out who is genuine or not, if even genuine companies don't publish their own genuine email addresses.


    In case it is genuine email, if you can answer within a couple of days to prevent my subscription from expiring, that would be very kind


    Regards Phil

    :)
     
    PhilMD, Dec 1, 2019
    #1

  2. credit card details already exist

    Two things you can do.



    • Visit commerce.microsoft.com and then head over to the billing section. Remove any credit card details that may exist and make the card section completely empty. Then head to windowsphone.com and then try to buy the app and it will prompt you to enter fresh
      credit card details.
    • If the previous step did not work, don't waste time on online research or forums as this is a billing/account related issue. Straight away, head over to gethelp.live.com, start a chat with a billing person and they will take care of this.
     
    Jay_answers, Dec 1, 2019
    #2
  3. credit card details already exist

    i have a nokia lumia 800 phone and i have also set up my microsoft account with credit card details etc.
    when i enter the market place on my phone to purchase an app the phone suggests that credit card details are required and it transfers me to microsoft and when i log in and enter the credit card details , i cant get any further regarding buying the app
    as a message saying credit card details already exist is as near as i can get to buying that particular app.
    i have tried turning on and off my phone and clearing the web browser history etc and still when i try and buy a new app i get the same message that the card details already exist ?
    any ideas on how to resolve this issue ?
     
    donalcreedon, Dec 1, 2019
    #3
  4. Microsoft has sent me a mail and asked me to update my credit card details - WHAT IS VALID...

    App hub registration credit card validation problem

    When i try to provide a valid credit card detail in app hub registration , it says invalid credit card number. I have tried 2 cards Amex, visa and it still says the same.
     
    saravananl, Dec 1, 2019
    #4
Thema:

Microsoft has sent me a mail and asked me to update my credit card details - WHAT IS VALID...

Loading...
  1. Microsoft has sent me a mail and asked me to update my credit card details - WHAT IS VALID... - Similar Threads - Microsoft has sent

  2. Has Microsoft sent out a message asking me to schedule a time for an update? It has shown...

    in Windows 10 Installation and Upgrade
    Has Microsoft sent out a message asking me to schedule a time for an update? It has shown...: Please confirm or deny that Microsoft is sending out an announcement daily that asks me to schedule a time for a needed update that needs me to start it....
  3. Pop up asked me Contact Microsoft

    in AntiVirus, Firewalls and System Security
    Pop up asked me Contact Microsoft: just pop up about Trojan horse tom call Microsoft support at 1-833-618xxxx is this leget. [Original Title: pop up] https://answers.microsoft.com/en-us/protect/forum/all/pop-up-asked-me-contact-microsoft/2ed5de7b-c0b9-4744-92dd-555672421ba1
  4. Credit Card

    in AntiVirus, Firewalls and System Security
    Credit Card: How & where to change credit card information? https://answers.microsoft.com/en-us/windows/forum/all/credit-card/6c24b1ee-1254-450d-9066-ccd729063925"
  5. There's a "problem paying" with my Credit Card. What is the Problem?

    in Windows 10 Software and Apps
    There's a "problem paying" with my Credit Card. What is the Problem?: I've just brought a new card, which is more enough to pay for my past due subscription, but it won't process my payment. What is the problem? I need an answer before the day ends, or else I'll miss out on a great deal....
  6. Charge on my credit card

    in Microsoft Windows 10 Store
    Charge on my credit card: I see a charge from Itunes.com/bill. How do I find out what the charge is for and cancel it. https://answers.microsoft.com/en-us/windows/forum/all/charge-on-my-credit-card/7943f149-64a0-415a-9b75-54c50c4eac3b"
  7. Microsoft Apps Keep Asking Me To Sign In

    in Windows 10 Customization
    Microsoft Apps Keep Asking Me To Sign In: Hi, I have problems with Windows 10 (Build 18351). All Microsoft apps - One Drive, Store, Outlook, Powerpoint etc. etc. keep asking me to sign into my Windows account whenever I open them, even though I am logged into my PC OK with the account. This has been going on for...
  8. My credit card

    in Windows 10 Gaming
    My credit card: Im trying to buy the new black ops 4 game but it keeps saying trouble processing pay ment https://answers.microsoft.com/en-us/windows/forum/all/my-credit-card/3ff759b3-af00-4536-8428-464b98ba8f9b
  9. My Spanish tutor has sent me a file on "What's App" but It won't open

    in Windows 10 Software and Apps
    My Spanish tutor has sent me a file on "What's App" but It won't open: Any ideas please on what I can do? I need to listen to some of it for my next class... but the apps on my computer are saying it is corrupt / or can't open etc... Can anyone tell me an app that will open it? Or is it just that my computer is so old and it needs updating?...
  10. How to stop it asking me to update

    in Windows 10 Updates and Activation
    How to stop it asking me to update: I don't know what other details to give because I'm not knowledgeable about the update number (I see people saying 1709 or something?) basically after fending it off for weeks it somehow forced itself to update last night and it broke my tablet, which I rely on for my job....