Windows 10: Microsoft has wrongly flagged my website for phishing and blocks transactions, how do I appeal?

Discus and support Microsoft has wrongly flagged my website for phishing and blocks transactions, how do I appeal? in AntiVirus, Firewalls and System Security to solve the problem; I work at a small nonprofit which receives some of its revenue through online purchases/donations. A prospective customer emailed me telling me that... Discussion in 'AntiVirus, Firewalls and System Security' started by NathanielP, Jan 31, 2020.

  1. NATHANIELP
    NathanielP Win User

    Microsoft has wrongly flagged my website for phishing and blocks transactions, how do I appeal?


    I work at a small nonprofit which receives some of its revenue through online purchases/donations.


    A prospective customer emailed me telling me that Microsoft blocked their transaction from going through because my website had been identified as a risk for payments, due to reports of phishing.


    We have a fully secure HTTPS website with a secure certificate at least that I can see on Chrome as well as a full transactions dispute process in place for refunds and the like. I can find no documentation on how Microsoft assesses website safety, so I am still trying to figure out which software I would need to analyze to look at their documentation for security standards.


    Can someone please direct me to the documentation for this Microsoft product so I can ensure we meet their safety standards or alternatively provide me with a link to an appeals process so that our nonprofit website can be whitelisted?


    Thank you.


    I apologize for the inaccurate topic tags, but I am unable to find a proper category or pipeline for me to resolve this issue.

    :)
     
    NathanielP, Jan 31, 2020
    #1
  2. CHRISTOPHESALENGRO
    christophesalengro Win User

    phishing websites

    Hi,

    These url are phishing websites that you should add urgently to your database:

    <list of sites removed>

    Thanks
     
    christophesalengro, Jan 31, 2020
    #2
  3. COPIMAN
    copiman Win User
    How to Block Websites

    I have googled a bit and found software that can be used to block websites on a computer. I also found another way by using Windows which I would prefer. My problem is I must be doing something wrong. Here is the site that has the steps.
    How to block websites | PCWorld

    Here is what happens when I perform step 6. I am the administrator by the way.


    Microsoft has wrongly flagged my website for phishing and blocks transactions, how do I appeal? [​IMG]


    Any ideas on how to make this work?
     
    copiman, Jan 31, 2020
    #3
  4. COPIMAN
    copiman Win User

    Microsoft has wrongly flagged my website for phishing and blocks transactions, how do I appeal?

    How to Block Websites

    Sorry everyone but I have done everything suggested and it still does not block the website.
     
    copiman, Jan 31, 2020
    #4
Thema:

Microsoft has wrongly flagged my website for phishing and blocks transactions, how do I appeal?

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