Windows 10: Microsoft is preparing fix for Windows 10 Photos app crashing bug

A recent Windows 10 Photos app update has been causing problems for some users where the default imager viewer would crash when accessing photos. The issue was also reported by users on Microsoft’s answer forum, Feedback Hub, and Twitter.

We were able to reproduce the issue on a device running Windows 10’s May 2020 Update and it appears that Microsoft has finally released a fix for the bug to the testers in the Dev Channel.

User responses on social media suggest that this could be caused due to an update pushed via the Microsoft Store in May, or due to the Windows 10 version 2004.

The problem was being triggered when users open an image from File Explorer or desktop, which would result in the Photos app getting stuck with a black or white screen, after which the UWP app would crash.

Unfortunately, a bug report is not generated or logged by Event Viewer, which means you cannot diagnose the problem or the flag the issue in the Feedback Hub with correct information.

“Photos app seems prone to crashing when viewing many images, having multiple photos open at the same time, and leave them open for some time. After a while, a photo window reverts to the photos the main page and a current image is lost (can’t use forward),” one user noted in the Feedback Hub post.

“The photo window opens but stays white/black with no content. Happens randomly and inconsistently, has been going on for weeks,” another user wrote.

Fortunately, Microsoft has started rolling out Photos app v2020.20090.1002.0 to the testers in the Dev Channel of Windows Insider program with a fix for the crashing bug. However, it is worth noting that there have been no official responses on the probable cause of the crash.

We’ll update this article when more details are available.

The post Microsoft is preparing fix for Windows 10 Photos app crashing bug appeared first on Windows Latest

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Photo App Crashes

The latest Microsoft update on 8/28/2015 fixed the crashing problem.

 

Windows 10 Photos App crashing when in the edit menu

​Hello everyone!
Just recently (within the week) my Photos Application has started crashing



This happens most often when I'm in the editing menu

Sometimes it crashes on startup - Sometimes when I enter the Editing Menu - Sometimes when I attempt to edit

Things I've attempted to do to fix

• Uninstall and reinstall the app
• Contact Microsoft Support (cringe)
• sfc /scannow
• Restore Libraries to default
• Created another local account
• Clear the app cache
• Check disk health (extremely healthy)
• Add a Microsoft Account / Connect a Microsoft account
• Put photos in a different folder / drive
• The system Troubleshooter.

NOTHING HAS WORKED

Possible Causes .

• My photos are located on another disk G) - I have an SSD (128GB) for boot - A 1TB regular drive for Programs and another 1 TB drive for documents/photos/etc.

I've followed every guide possible and still nothing has worked. I need some serious help *Mad
So strange how it just started happening, Please help, any suggestions are appreciated as this is a major headache for me!

 

WINDOWS 10 MICROSOFT PHOTO APP

Hello,

Welcome to Microsoft Community.

The Photos app brings together pictures from all your devices using OneDrive, so that you can browse them by date, album or folder. It also automatically enhances photos, and creates albums for you, to showcase your best shots.

I suggest you to follow the methods below and check if it helps:

Method 1:

I suggest you to change the Default apps in the setting app and verify the result. You may follow the steps in the below:

• Go to settings and system.
  
• Click on Default Apps and select the appropriately.
  

Method 2:

I suggest you to reinstall Photo app using the PowerShell command
and reinstall using the Windows store. Follow the below steps.

• Open the　Start　menu, type　Windows PowerShell　in the search bar.
  
• Right click on the　Windows　PowerShell　and select　Run as　administrator.
  
• Enter the below command to uninstall the Photo app.
  

• 　　get-appxpackage　　*Microsoft.Windows.Photos* | remove-appxpackage
  

More reference:

http://windows.microsoft.com/en-US/windows-10/photos

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

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