Windows 10: Microsoft is restarting your computer there is an error

Discus and support Microsoft is restarting your computer there is an error in Windows 10 Support to solve the problem; my power supply is a dell and a dell case everything else is custom. power supply is like 10 years old I'm not geting a bsod its more like Microsoft is... Discussion in 'Windows 10 Support' started by slayerjacy, Jan 19, 2017.

  1. Microsoft is restarting your computer there is an error


    my power supply is a dell and a dell case everything else is custom. power supply is like 10 years old I'm not geting a bsod its more like Microsoft is restarting your computer there is an error so looked at the event log this has been happening for a whole year says kernel power event 41 task 63 just restarts lucky it only does it once a month



    Provider

    [ Name] Microsoft-Windows-Kernel-Power
    [ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4}

    EventID 41

    Version 4

    Level 1

    Task 63

    Opcode 0

    Keywords 0x8000400000000002

    - TimeCreated

    [ SystemTime] 2017-01-20T08:34:08.784823600Z

    EventRecordID 40718

    Correlation

    - Execution

    [ ProcessID] 4
    [ ThreadID] 8

    Channel System

    Computer DESKTOP-C1D8HLP

    - Security

    [ UserID] S-1-5-18


    - EventData

    BugcheckCode 10
    BugcheckParameter1 0xffffa200c58a5042
    BugcheckParameter2 0x2
    BugcheckParameter3 0x0
    BugcheckParameter4 0xfffff8002ab6c90a
    SleepInProgress 0
    PowerButtonTimestamp 0
    BootAppStatus 0
    Checkpoint 0
    ConnectedStandbyInProgress false
    SystemSleepTransitionsToOn 0
    CsEntryScenarioInstanceId 0
    that's the only info I have hope somebody can help me thanks before my computer dies

    :)
     
    slayerjacy, Jan 19, 2017
    #1

  2. My computer says that there is an nsis error after I log in. I type in my password, then it goes to a completely black screen and says there is an nnis error.

    Hello Carl,

    The NSIS errors may occur under one of the following conditions:

    1. Software files downloaded from the Internet are not complete.

    2. Downloaded software files have been modified from the original version.

    3. Your PC is infected with a virus.

    4. Physical media being used to install the program is damaged.

    Share this information to assist you better.

    Have you made any recent changes prior to this issue?

    Method 1: I also suggest you to run virus scan (Microsoft Safety Scanner) and check if it helps to resolve the issue. If a computer is infected by a virus, lots of resources will be taken up to greatly slow down computer
    performance. Safety Scanner - Windows Defender Security Intelligence

    Note: Any data files that are infected may only be cleaned by deleting the file entirely, which means there is a potential for data loss.

    Method 2: Perform System File Checker (sfc) scan.

    System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files.



    To perform SFC Scan, refer to the below link:

    https://support.microsoft.com/en-us/kb/929833

    Note: Steps mentioned for Windows 8/8.1, will work fine with Windows 10.



    Hope this helps, let us know the status of the issue.
     
    Rakesh Narayanaswamy, Jan 19, 2017
    #2
  3. My computer says that there is an nsis error after I log in. I type in my password, then it goes to a completely black screen and says there is an nnis error.

    Original title: nsis error when logging in.

    I need help. My computer says that there is an nsis error after I log in. I type in my password, then it goes to a completely black screen and says there is an nnis error. When I click ok, the screen becomes completely black. I have no money for a new computer
    or repairs. Is there a way to fix this manually?
     
    Carl Criddle, Jan 19, 2017
    #3
  4. Microsoft is restarting your computer there is an error

    Welcome to the TenForums @slayerjacy

    Could you please add the model of your Motherboard to you spec.

    You didn't mention, is there any patterns to this behavior, games, watching videos, etc.

    Have you backed up critical data to a source off machine?

    General search on the internet produces lots of hits. Overclocking, Memory, Power supply, over heating and drivers.

    Overclocking, disable

    Memory, run memtest86

    Power Supply - is there enough juice especially under load. You said PSU was 10 years old, do you have one you can swap in.

    Overheating, need a tool to monitor and then load up device with something like Prime95 and ensure temps level off in safe zone. You likely have checked insides for airflow / obstructions.

    For drivers you may wish to reference this tutorial. When or if you BSOD follow posting instructions in BSOD section. You may wish to preview with whocrashed or bluescreenview.

    Driver Verifier - Enable and Disable in Windows 10
     
    Caledon Ken, Jan 20, 2017
    #4
  5. its a msi 7751 and my power supply is a either a 400 or 600 watt power supply playing games is just fine some times watching movies on vlc player it freezes up for a 1 sec I have my main ssd and one old regular hard drive in it plus 5 usb drives hooked up to it all drivers are up to date ill try memtest iv done that before propyl last year and nothing was wrong ill try again and let you know
     
    slayerjacy, Jan 21, 2017
    #5
  6. Then you should try getting a tool that lets you monitor temps and load it it up. Make sure that temps stay in safe range. Then driver verify.
     
    Caledon Ken, Jan 21, 2017
    #6
  7. k I checked temp everything is fine there did the driver verify restarted my pc and nothing happened so I ran verify.exe again then shut my computer down this time then it said Microsoft has ran into a problem we are collecting info when done your pc will be restarted then in very small print on the bottom it said driver verify ran into a problem or something like that
     
    slayerjacy, Jan 22, 2017
    #7
  8. Microsoft is restarting your computer there is an error

    What info is your Reliability History giving and if there are any red flags then right click on "view tech details" even if that entry is greyed out.Forget "check for a solution" option.If there was one then there should not be a problem.Any details listed should enable you to hopefully find an answer.
     
    joeandmarg0, Jan 22, 2017
    #8
  9. Problem Event Name: BlueScreen
    Code: c4
    Parameter 1: f5
    Parameter 2: 0
    Parameter 3: ffff97054a3126e0
    Parameter 4: 0
    OS version: 10_0_14393
    Service Pack: 0_0
    Product: 256_1
    OS Version: 10.0.14393.2.0.0.256.48
    Locale ID: 1033

    Files that help describe the problem (some files may no longer be available)
    012217-22640-01.dmp
    sysdata.xml
    WERInternalMetadata.xml

    View a temporary copy of these files
    Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

    Extra information about the problem
    Bucket ID: BAD_DUMPFILE
    he computer has rebooted from a bugcheck. The bugcheck was: 0x000000c4 (0x00000000000000f5, 0x0000000000000000, 0xffff97054a3126e0, 0x0000000000000000). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 0c0dd730-bc7c-41fa-9a59-477370437030.
    there was only 3 errors I checked for solutions and there wore none thanks for all your help I think I just need to get a new power supply and a new cpu upgrade
     
    slayerjacy, Jan 22, 2017
    #9
  10. Well now you have info to post on BSOD section. I would post before I buy.

    You can also shut off the automatic restart so you can actual read BSOD screen.

    Auto Restart Disable
    Press Windows Key +R, type sysdm.cpl, enter, click Advance tab, click on “Setting” in Startup and Recovery section. Remove check mark from Automatically restart.
     
    Caledon Ken, Apr 4, 2018
    #10
Thema:

Microsoft is restarting your computer there is an error

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