Windows 10: Microsoft Jigsaw Crashing

Discus and support Microsoft Jigsaw Crashing in Windows 10 Gaming to solve the problem; Every time I open Microsoft jigsaw and try to play it will start to load but then crashes and exits out before completing the loading, so I can't play.... Discussion in 'Windows 10 Gaming' started by CaseyD_630, Dec 17, 2018.

  1. Microsoft Jigsaw Crashing


    Every time I open Microsoft jigsaw and try to play it will start to load but then crashes and exits out before completing the loading, so I can't play. I have restarted the app and uninstalled and re-installed it, as well as checked for updates in the Microsoft store but nothing is working. I have also restarted and shut down my computer several times. Every time I select any puzzle to play the app loads a little bit and then crashes and automatically exits out. What can I do so that I can actually play this game?

    :)
     
    CaseyD_630, Dec 17, 2018
    #1
  2. Schlag 96 Win User

    Microsoft Jigsaw Will Not Load

    I was getting Error Code: 0x803F8001 both before and after "uninstalling" Microsoft Jigsaw. It worked perfectly for years, but stopped working within the last week. It would start to load, and eventually bomb out. I have tried the following suggestions:

    • Uninstall Jigsaw. Now I cannot reinstall Jigsaw. Get Error Code: 0x803F8001

    • All steps above from Jomari Arc . Step #4 took longer than expected, but it did eventually do what you
      said. These steps did not allow me to reinstall Microsoft Jigsaw.

    • Microsoft Windows Store App. Troubleshooter - It ran and said it fixed a "possibly corrupted cache" . This did not allow me to reinstall Microsoft Jigsaw.

    In a similar community, titled "Microsoft Jigsaw Error code Ox803F8001", I tried all of the steps from Loraine Mon, from this link: Microsoft Jigsaw Error code Ox803F8001

    Again, this did not allow me to reinstall Microsoft Jigsaw. Messages are "downloading", then "acquiring license", and then it errors out with Error Code: 0x803F8001

    Day after day, same problem. Xbox and Store and Solitaire all work fine. Microsoft Jigsaw is the problem. When it was installed, it bombed out trying to open. After "uninstalling", it will not reinstall.
     
    Schlag 96, Dec 17, 2018
    #2
  3. JoneLewis Win User
    Microsoft Jigsaw

    My hard drive (C) crashed, I replaced it and reinstalled Windows.

    One thing that will NOT work since is Microsoft Jigsaw. I get the infamous "signing you in" runaround that so many others have reported.

    I've gone through the suggested process (reset, (no repair option listed), use the troubleshooter, uninstall, reinstall.

    I can sign into Xbox Live fine. Jigsaw just won't recognize that I'm signed in.

    Getting very frustrated. Playing Jigsaw is a way to relieve stress. This is increasing my stress!
     
    JoneLewis, Dec 17, 2018
    #3
  4. GeriCatS Win User

    Microsoft Jigsaw Crashing

    Microsoft Jigsaw crash

    Sangeeta, is this about Microsoft Jigsaw or 'Magic Jigsaw Puzzle'? If it is about Microsoft Jigsaw, will I lose all gold points when I reinstall? Thank you for your help.
     
    GeriCatS, Dec 17, 2018
    #4
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Microsoft Jigsaw Crashing

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