Windows 10: Microsoft Jigsaw Game

Discus and support Microsoft Jigsaw Game in Windows 10 Gaming to solve the problem; This morning I had problems getting into the game. I owned every puzzle available to purchase and I had completed all of them until there were are... Discussion in 'Windows 10 Gaming' started by OliveBoat944593, Sep 4, 2018.

  1. Microsoft Jigsaw Game


    This morning I had problems getting into the game. I owned every puzzle available to purchase and I had completed all of them until there were are least two more levels added. I have my correct amount of gold, but I no longer own all the puzzles. What do I need to do to restore every solved puzzle?

    :)
     
    OliveBoat944593, Sep 4, 2018
    #1
  2. Schlag 96 Win User

    Microsoft Jigsaw Will Not Load

    I was getting Error Code: 0x803F8001 both before and after "uninstalling" Microsoft Jigsaw. It worked perfectly for years, but stopped working within the last week. It would start to load, and eventually bomb out. I have tried the following suggestions:

    • Uninstall Jigsaw. Now I cannot reinstall Jigsaw. Get Error Code: 0x803F8001

    • All steps above from Jomari Arc . Step #4 took longer than expected, but it did eventually do what you
      said. These steps did not allow me to reinstall Microsoft Jigsaw.

    • Microsoft Windows Store App. Troubleshooter - It ran and said it fixed a "possibly corrupted cache" . This did not allow me to reinstall Microsoft Jigsaw.

    In a similar community, titled "Microsoft Jigsaw Error code Ox803F8001", I tried all of the steps from Loraine Mon, from this link: Microsoft Jigsaw Error code Ox803F8001

    Again, this did not allow me to reinstall Microsoft Jigsaw. Messages are "downloading", then "acquiring license", and then it errors out with Error Code: 0x803F8001

    Day after day, same problem. Xbox and Store and Solitaire all work fine. Microsoft Jigsaw is the problem. When it was installed, it bombed out trying to open. After "uninstalling", it will not reinstall.
     
    Schlag 96, Sep 4, 2018
    #2
  3. Jigsaw can't sign in

    We also suggest resetting Microsoft Jigsaw from the Settings menu to resolve any corrupted game data.

    • Click Start and click Settings.
    • Select System.
    • Select Apps & features.
    • Find Microsoft Jigsaw and click Advanced options.
    • Click Reset.
    • Restart your device so that the changes can take effect. Sign in to the game and check if it works.

    Another solution we recommend is to uninstall and reinstall the game. This will replace corrupted game files. Refer to

    How to uninstall and reinstall a game on Windows 10
    for the steps.

    Keep us posted with the progress. We'd be glad to provide you additional suggestions.
     
    Catherine Cus., Sep 4, 2018
    #3
  4. GeriCatS Win User

    Microsoft Jigsaw Game

    Microsoft Jigsaw crash

    Sangeeta, is this about Microsoft Jigsaw or 'Magic Jigsaw Puzzle'? If it is about Microsoft Jigsaw, will I lose all gold points when I reinstall? Thank you for your help.
     
    GeriCatS, Sep 4, 2018
    #4
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Microsoft Jigsaw Game

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