Windows 10: Microsoft Jigsaw not accepting Premium account

Since the latest update, my Microsoft Jigsaw won't accept that I have a premium account. I click on the "Want to disable ads" link, and that acknowledges that I have premium, but Jigsaw still doesn't operate as if I do. I have deleted and reinstalled, but no success.

:)

 

Microsoft Games. JIGSAW Premium

Thanks for the prompt response Pierre. To further isolate the issue, we suggest that you check your Premium version of the game
Jigsaw on your account through this
link.



If you can see that your account already has the Premium version and still asking you to renew it, we strongly recommend that you get in touch with our Jigsaw support page. To proceed, you may click this

link.

Should you need further assistance, feel free to post.

 

microsoft jigsaw premium

Hi,

All your purchased games will retain on the account where you've purchased it. To verify the purchase of the game on your account, we suggest that you sign in your account on the link below and check your order history.

Click here

If you can see the game Microsoft Jigsaw Premium on your order history, then all you have to do is to reinstall the game from Windows Store using your account.

Should you need further assistance, feel free to post back anytime.

 

Microsoft Jigsaw Will Not Load

I was getting Error Code: 0x803F8001 both before and after "uninstalling" Microsoft Jigsaw. It worked perfectly for years, but stopped working within the last week. It would start to load, and eventually bomb out. I have tried the following suggestions:

• Uninstall Jigsaw. Now I cannot reinstall Jigsaw. Get Error Code: 0x803F8001
  

• All steps above from Jomari Arc . Step #4 took longer than expected, but it did eventually do what you
  said. These steps did not allow me to reinstall Microsoft Jigsaw.

• Microsoft Windows Store App. Troubleshooter - It ran and said it fixed a "possibly corrupted cache" . This did not allow me to reinstall Microsoft Jigsaw.

In a similar community, titled "Microsoft Jigsaw Error code Ox803F8001", I tried all of the steps from Loraine Mon, from this link: Microsoft Jigsaw Error code Ox803F8001

Again, this did not allow me to reinstall Microsoft Jigsaw. Messages are "downloading", then "acquiring license", and then it errors out with Error Code: 0x803F8001

Day after day, same problem. Xbox and Store and Solitaire all work fine. Microsoft Jigsaw is the problem. When it was installed, it bombed out trying to open. After "uninstalling", it will not reinstall.