Windows 10: Microsoft Jigsaw - Premium Not Showing

Discus and support Microsoft Jigsaw - Premium Not Showing in Windows 10 Software and Apps to solve the problem; I have just renewed my Premium Microsoft Jigsaw subscription on the 17th of February. Yesterday the 18th it worked fine, but today I am getting ads and... Discussion in 'Windows 10 Software and Apps' started by AngloQueenMT, Feb 19, 2019.

  1. Microsoft Jigsaw - Premium Not Showing


    I have just renewed my Premium Microsoft Jigsaw subscription on the 17th of February. Yesterday the 18th it worked fine, but today I am getting ads and a pop-up asking me to renew my membership. Can someone please help with this? Thanks.

    :)
     
    AngloQueenMT, Feb 19, 2019
    #1
  2. Schlag 96 Win User

    Microsoft Jigsaw Will Not Load

    I was getting Error Code: 0x803F8001 both before and after "uninstalling" Microsoft Jigsaw. It worked perfectly for years, but stopped working within the last week. It would start to load, and eventually bomb out. I have tried the following suggestions:

    • Uninstall Jigsaw. Now I cannot reinstall Jigsaw. Get Error Code: 0x803F8001

    • All steps above from Jomari Arc . Step #4 took longer than expected, but it did eventually do what you
      said. These steps did not allow me to reinstall Microsoft Jigsaw.

    • Microsoft Windows Store App. Troubleshooter - It ran and said it fixed a "possibly corrupted cache" . This did not allow me to reinstall Microsoft Jigsaw.

    In a similar community, titled "Microsoft Jigsaw Error code Ox803F8001", I tried all of the steps from Loraine Mon, from this link: Microsoft Jigsaw Error code Ox803F8001

    Again, this did not allow me to reinstall Microsoft Jigsaw. Messages are "downloading", then "acquiring license", and then it errors out with Error Code: 0x803F8001

    Day after day, same problem. Xbox and Store and Solitaire all work fine. Microsoft Jigsaw is the problem. When it was installed, it bombed out trying to open. After "uninstalling", it will not reinstall.
     
    Schlag 96, Feb 19, 2019
    #2
  3. Microsoft Games. JIGSAW Premium

    Thanks for the prompt response Pierre. To further isolate the issue, we suggest that you check your Premium version of the game
    Jigsaw on your account through this
    link
    .



    If you can see that your account already has the Premium version and still asking you to renew it, we strongly recommend that you get in touch with our Jigsaw support page. To proceed, you may click this

    link
    .

    Should you need further assistance, feel free to post.
     
    Wilfred Mac, Feb 19, 2019
    #3
  4. pcssajim Win User

    Microsoft Jigsaw - Premium Not Showing

    Microsoft Jigsaw Puzzle - Premium

    I tried to upgrade Microsoft Jigsaw Puzzle to Premium and box popped up indicating "in app purchases are no longer available". What's going on?
     
    pcssajim, Feb 19, 2019
    #4
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Microsoft Jigsaw - Premium Not Showing

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