Windows 10: Microsoft Jigsaw Premium problem

On 4/21/2020, I installed the latest Windows 10 64 monthly April update It was the only one listed


I started having the following problem:

1. Microsoft Jigsaw premium now says my subscription has expired

2. When I try to follow the prompts to upgrade, it says the subscription is still good and shows me the correct expiration date

3. It then says I own the program and ends the upgrade try

4. I have un-installed/Installed the program twice No change

5. All software is current

6. No other issues Yet!


Please advise


Thank you

:)

 

Microsoft Jigsaw Will Not Load

I was getting Error Code: 0x803F8001 both before and after "uninstalling" Microsoft Jigsaw. It worked perfectly for years, but stopped working within the last week. It would start to load, and eventually bomb out. I have tried the following suggestions:

• Uninstall Jigsaw. Now I cannot reinstall Jigsaw. Get Error Code: 0x803F8001
  

• All steps above from Jomari Arc . Step #4 took longer than expected, but it did eventually do what you
  said. These steps did not allow me to reinstall Microsoft Jigsaw.

• Microsoft Windows Store App. Troubleshooter - It ran and said it fixed a "possibly corrupted cache" . This did not allow me to reinstall Microsoft Jigsaw.

In a similar community, titled "Microsoft Jigsaw Error code Ox803F8001", I tried all of the steps from Loraine Mon, from this link: Microsoft Jigsaw Error code Ox803F8001

Again, this did not allow me to reinstall Microsoft Jigsaw. Messages are "downloading", then "acquiring license", and then it errors out with Error Code: 0x803F8001

Day after day, same problem. Xbox and Store and Solitaire all work fine. Microsoft Jigsaw is the problem. When it was installed, it bombed out trying to open. After "uninstalling", it will not reinstall.

 

Microsoft Games. JIGSAW Premium

Thanks for the prompt response Pierre. To further isolate the issue, we suggest that you check your Premium version of the game
Jigsaw on your account through this
link.



If you can see that your account already has the Premium version and still asking you to renew it, we strongly recommend that you get in touch with our Jigsaw support page. To proceed, you may click this

link.

Should you need further assistance, feel free to post.

 

Microsoft Jigsaw Problem: how to get my premium version back

I have had to reinstall my three MS games (Solitaire, Jigsaw & Mahjong) on a new computer. I have the premium version of all three games. However, the Jigsaw did not come in as a premium version. Can anyone tell me how to get my premium version back.
The other two installed correctly.

OP - Microsoft Jigsaw Problem