Windows 10: Microsoft Jigsaw Puzzle Premium no longer recognizes that I've paid for some of the puzzles

Discus and support Microsoft Jigsaw Puzzle Premium no longer recognizes that I've paid for some of the puzzles in Windows 10 Software and Apps to solve the problem; Using a Surface Pro with Windows 10 Pro. When I open Microsoft Jigsaw Puzzle Premium, it now shows that all of the sets of puzzles are "available for... Discussion in 'Windows 10 Software and Apps' started by GailErickson1, Apr 23, 2020.

  1. Microsoft Jigsaw Puzzle Premium no longer recognizes that I've paid for some of the puzzles


    Using a Surface Pro with Windows 10 Pro. When I open Microsoft Jigsaw Puzzle Premium, it now shows that all of the sets of puzzles are "available for purchase". I have already paid for some of the sets but now I can't access them without paying for them again. I've uninstalled and reinstalled the app to no avail. The only thing on the system that changed since I could last access the puzzles was the installation of 2020-04 Cumulative Update for Windows 10 Version 1909 for x64-based systems KB4550945.


    Suggestion for a fix would be appreciated.

    :)
     
    GailErickson1, Apr 23, 2020
    #1
  2. pcssajim Win User

    Microsoft Jigsaw Puzzle - Premium

    I tried to upgrade Microsoft Jigsaw Puzzle to Premium and box popped up indicating "in app purchases are no longer available". What's going on?
     
    pcssajim, Apr 23, 2020
    #2
  3. pcssajim Win User
    Microsoft Jigsaw Puzzle Premium

    I attempted to renew my Premium Microsoft Jigsaw Puzzle but box pops up indicating "in app purchase on this item no longer available". What's up with this?
     
    pcssajim, Apr 23, 2020
    #3
  4. pcssajim Win User

    Microsoft Jigsaw Puzzle Premium no longer recognizes that I've paid for some of the puzzles

    Microsoft Jigsaw Puzzle Premium

    Getting really tired of these ads. Anyone looking at this?

    To add to the confusion, I loaded this app on my desktop and was able to upgrade to premium for 1 year????

    I also reloaded this app on my laptop but still cannot upgrade.
     
    pcssajim, Apr 23, 2020
    #4
Thema:

Microsoft Jigsaw Puzzle Premium no longer recognizes that I've paid for some of the puzzles

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