Windows 10: microsoft jigsaw puzzle

Discus and support microsoft jigsaw puzzle in Windows 10 Software and Apps to solve the problem; after playing for 2 to 3 minutes the cursor becomes a whirling blue circle and exits from the jigsaw,ever since windows 10 updated about 3 weeks... Discussion in 'Windows 10 Software and Apps' started by RoyArchambault, Apr 17, 2020.

  1. microsoft jigsaw puzzle

    after playing for 2 to 3 minutes the cursor becomes a whirling blue circle and exits from the jigsaw,ever since windows 10 updated about 3 weeks ago.???

    RoyArchambault, Apr 17, 2020
  2. Amit_Sun Win User

    Microsoft Classic Jigsaw Puzzles - How to re-look at solved puzzles

    Thank you for writing to Microsoft Community Forums.

    You can try the step below to check the last solved puzzle.

    Method: Check last played game.

    1. Open Jigsaw Puzzle.
    2. Search for My account and you will see images below
      My account, click on the image and all your last solved puzzle will be there.

    If you have any further question related to the game, I suggest you please check

    Microsoft Casual Games Community


    Amit Sunar

    Microsoft Community – Moderator
    Amit_Sun, Apr 17, 2020
  3. Microsoft Jigsaw puzzle


    Thank you for writing to Microsoft Community Forums.

    I understand your query related to Microsoft Jigsaw puzzle not working on your PC. I certainly appreciate your efforts in trying to resolve the issue by following certain troubleshooting steps.

    In this scenario, we would suggest you to uninstall from Apps & feature under Windows Settings and then reinstall Microsoft Jigsaw puzzle from Microsoft Store.

    Regarding, the points and the progress in the game which you will not lose during the reinstallation process. After reinstallation use the same Microsoft account you used previously for the game and all the progress and points will sync.

    Also, let me point you in the right direction of support. I would suggest you to post your query on
    Microsoft Casual Games community,
    where we have expertise and support professionals to assist you with your query.


    Aditya Roy

    Microsoft Community – Moderator
    Aditya_Roy, Apr 17, 2020
  4. microsoft jigsaw puzzle

    Microsoft jigsaw will not download any more puzzles.

    Hi Wendy,

    Thank you for posting your query on Microsoft Community. We are sorry for the inconvenience caused.

    I see that you are facing issues with the download of Microsoft Jigsaw puzzle.

    Please answer the below questions to assist you better.

    Is the system connected to Proxy server?

    Follow the below steps and check if it helps.

    Reset Windows Store Cache.

    I would suggest you reset the Windows app store and check if it helps to resolve the issue.


    1. Press
    Windows Key + R.

    2. Type,
    WSReset.exe and hit Enter.

    I suggest you to refer and try the troubleshooting steps from the link on
    Microsoft Jigsaw Puzzle Problem replied by Syed Md Bilal on
    October 21 2015.

    Microsoft Jigsaw Puzzle Problem

    Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.
    Anup Karkal, Apr 17, 2020

microsoft jigsaw puzzle

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