Windows 10: Microsoft jigsaw puzzles ads ask for me to download before reward

Discus and support Microsoft jigsaw puzzles ads ask for me to download before reward in Microsoft Windows 10 Store to solve the problem; I am getting when I go to do the daily puzzles free I am asked to watch video before getting my reward. Well many of your advertisers are asking for me... Discussion in 'Microsoft Windows 10 Store' started by JUDYOLIVER1, Jan 24, 2020.

  1. JUDYOLIVER1
    JUDYOLIVER1 Win User

    Microsoft jigsaw puzzles ads ask for me to download before reward


    I am getting when I go to do the daily puzzles free I am asked to watch video before getting my reward. Well many of your advertisers are asking for me to download something before I get reward letting me do my puzzle I tried this very morning and 3 times it happened. Still unable to do today's puzzle. I do not want to download anything on my computer. So where is the free part in this puzzle. I am downloading pic to toprove my claim. This is happening more often than not. Microsoft jigsaw puzzles ads ask for me to download before reward 15523870-23a3-4085-9261-2ecff175c082?upload=true.jpg This was actually the third time in a row.

    :)
     
    JUDYOLIVER1, Jan 24, 2020
    #1
  2. PRAKHAR_KHARE
    Prakhar_Khare Win User

    Removing Claim your rewards option from Magic Jigsaw Puzzle

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that you want to remove the claim your rewards option from the Magic Jigsaw Puzzle game.



    Since the manufacturer/creator of game is ZiMAD, I would suggest you get in touch with the

    Technical Support team     of Magic Jigsaw Puzzle for further assistance.



    Regards,

    Prakhar Khare

    Microsoft Community – Moderator
     
    Prakhar_Khare, Jan 24, 2020
    #2
  3. ANUP KARKAL
    Anup Karkal Win User
    Microsoft jigsaw will not download any more puzzles.

    Hi Wendy,

    Thank you for posting your query on Microsoft Community. We are sorry for the inconvenience caused.

    I see that you are facing issues with the download of Microsoft Jigsaw puzzle.

    Please answer the below questions to assist you better.

    Is the system connected to Proxy server?

    Follow the below steps and check if it helps.

    Reset Windows Store Cache.

    I would suggest you reset the Windows app store and check if it helps to resolve the issue.

    Steps:-

    1. Press
    Windows Key + R.

    2. Type,
    WSReset.exe and hit Enter.

    I suggest you to refer and try the troubleshooting steps from the link on
    Microsoft Jigsaw Puzzle Problem replied by Syed Md Bilal on
    October 21 2015.

    Microsoft Jigsaw Puzzle Problem

    Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.
     
    Anup Karkal, Jan 24, 2020
    #3
  4. HJERE
    hjere Win User

    Microsoft jigsaw puzzles ads ask for me to download before reward

    Microsoft Magic Jigsaw

    yes it seems to be working now - just no data from the last 3 years in these categories

    • All downloads from Jigsaw puzzle feed are gone
    • All of the Puzzles of the Day need to be downloaded again

    Weekly puzzles, classic puzzles & level rewards seem to be intact tho.
     
    hjere, Jan 24, 2020
    #4
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Microsoft jigsaw puzzles ads ask for me to download before reward

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