Windows 10: Microsoft laptops identify HP Envy printer as offline

Discus and support Microsoft laptops identify HP Envy printer as offline in Windows 10 Drivers and Hardware to solve the problem; Both of our Windows 10 laptops have suddenly started to identify the HP Envy 4520 printer as offline when it is not. Our iphones still connect to the... Discussion in 'Windows 10 Drivers and Hardware' started by badboo, Feb 11, 2022.

  1. badboo Win User

    Microsoft laptops identify HP Envy printer as offline


    Both of our Windows 10 laptops have suddenly started to identify the HP Envy 4520 printer as offline when it is not. Our iphones still connect to the printer as normal.I've tried to uninstall then reinstall the printer a few times but when I try to print or scan it indicates that the printer is offline.I've confirmed that the drivers are up to date.It happened very suddenly. All was working fine one day and then not the next.As it's both the windows laptops I'm assuming that it is a Windows issue??

    :)
     
    badboo, Feb 11, 2022
    #1

  2. HP 4520 Printer Offline

    My HP 4520 Envy printer says offline and will not print from Windows 10 on my laptop. It will print from other devices. Any suggestions on how I can fix this?
     
    Kevin M Lally, Feb 11, 2022
    #2
  3. Nikhar_K Win User
    HP Printer shows Offline

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that your HP printer is offline. I’ll certainly assist you with this.



    However, please let us know:





    I would suggest you to refer the troubleshooting steps mentioned in the HP article
    HP Printers - Printer is Offline (Windows) and see if that helps.



    You may also want to refer the troubleshooting steps mentioned in the article
    Troubleshooting offline printer problems and
    Change a printer’s status from “offline” to “online”.



    Let us know how it goes, we will be glad to help you further.



    Regards,

    Nikhar Khare

    Microsoft Community - Moderator
     
    Nikhar_K, Feb 11, 2022
    #3
  4. Microsoft laptops identify HP Envy printer as offline

    How to fix HP Envy wireless Printer Offline in windows 10?

    I have an hp envy 4520 wireless printer and its always offline, tried to install new drivers and firmware but nothing helped tell me how to fix hp envy printer offline problem?
     
    rajkaushik, Feb 11, 2022
    #4
Thema:

Microsoft laptops identify HP Envy printer as offline

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