Windows 10: Microsoft LifeCam HD-5000 firmware non existent

https://support.microsoft.com/en-us/topic/get-firmware-drivers-and-software-for-microsoft-lifecam-cameras-4de0695c-8b9c-8666-24a8-ecd3d7a5d79b


Hello there, reference the link above, I am attempted to download either the software or the firmware, and both links state that it is unavailable, general 404 error. I was wondering if there are any other ways I can get this software? Mainly just needing the LifeCam 3.6 software so that I can fix this auto focus error. I know how to, just need the software.

:)

 

Lifecam HD 5000

Hi Lizza,

If you are referring to the Microsoft LifeCam HD-5000 software, we'd like to advise you that there is no need to install the software
for Windows 10 since its automatically installed on your PC. At the same time, we would like to confirm the following so we can provide additional help:

• Are you downloading the app from the Windows Store?
• Are you getting an error message?
• Have you encountered any issues when using the camera?
• Please provide us a screenshot of the issue.

We'll be waiting for your reply.

Regards.

 

LifeCam HD 5000 Zoom Options

I recently dug out my old Microsoft LifeCam HD 5000 and got it running. Works fine. But I cannot find an option to change the zoom. The product details say it should have 4X digital zoom. Not finding it listed anywhere in settings. Not grayed out. Not
a back page listing for "Advanced" or any other path of solution.

I want to know if there is a way to find out whether the zoom feature even exists for this particular camera. If it does, then how do I find it? If it does not, then are there other reliable options such as apps or work-arounds?

Thank you.

 

How to get Microsoft Lifecam HD-5000 to work with Zoom?

Hi Randall_25,

Sorry to hear you're experiencing this issue. I'm an Independent Advisor and consumer of Microsoft products just like you. Let me help you with your concern.

Try to download and install LifeCam HD-5000 Firmware Update from the below link

https://support.microsoft.com/en-us/help/449688...