Windows 10: Microsoft Mahjong crash

Discus and support Microsoft Mahjong crash in Microsoft Windows 10 Store to solve the problem; Mahjong crashes mid-game - but bounced me out to the main page. Tried reset, app troubleshooter, uninstall & reinstall of Mahjong, uninstall and... Discussion in 'Microsoft Windows 10 Store' started by Larram&, Feb 22, 2019.

  1. Larram& Win User

    Microsoft Mahjong crash


    Mahjong crashes mid-game - but bounced me out to the main page. Tried reset, app troubleshooter, uninstall & reinstall of Mahjong, uninstall and reinstall of Solitaire Collection, all to no avail. No problems until February 20, 2019. Windows 10, auto-update, Surface Pro 5. Thoughts?

    :)
     
    Larram&, Feb 22, 2019
    #1

  2. Microsoft Mahjong Crash

    Since An Intel Video update, Mahjong crashes after the automatic Xbox sign in. The following steps have been tried:

    • uninstalling and reinstalling Mahjong. (Interestingly the usual 0 to 218 MB download changes suddenly to bigger numbers, most recently 0.9 to 1.9 GB !!).
    • using wsrestore.exe
    These do not change the behaviour of Mahjong. Other Microsoft apps eg Solitaire Collection run fine.

    Bob
     
    Bob Beechey, Feb 22, 2019
    #2
  3. Microsoft Mahjong Woes

    Hi Don,

    We suggest that you uninstall and reinstall the Microsoft Mahjong.

    To uninstall Microsoft Mahjong, please follow the steps below:

    • On the Start menu, select Settings.
    • Select System > Apps & features.
    • Select the program, and then select Uninstall.
    • Follow the directions on the screen.
    You can use this link to install Microsoft Mahjong. On the Microsoft Mahjong page in the Store, select
    Get the game (online) or Install (in the Store app). The game will download and install automatically.

    Let us know the result.
     
    Rafael Com, Feb 22, 2019
    #3
  4. Microsoft Mahjong crash

    Microsoft Mahjong Woes

    Hi Rafael,

    OK, I reinstalled Microsoft Mahjong and then uninstalled it following the above directions ... until I got to the part where it says, "You can use this link to install Microsoft Mahjong." What "link" are you referring to? I got no dialog box or anything
    giving me a link. Only a dialog box to uninstall Microsoft Mahjong, followed my another dialog box to uninstall Microsoft Mahjong ... which I did.

    So, what should I do now?

    Thanks very much again for your time and help.

    Best Regards,

    Don Smith
     
    DonSmith330, Feb 22, 2019
    #4
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Microsoft Mahjong crash

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