Windows 10: Microsoft Mahjong not saving progress

Discus and support Microsoft Mahjong not saving progress in Windows 10 Gaming to solve the problem; I've been playing free on line Microsoft Mahjong for a couple of years now and love it. As of Nov. 1 the game no longer saves my progress. I've tried... Discussion in 'Windows 10 Gaming' started by mavis12, Nov 5, 2019.

  1. mavis12 Win User

    Microsoft Mahjong not saving progress


    I've been playing free on line Microsoft Mahjong for a couple of years now and love it. As of Nov. 1 the game no longer saves my progress. I've tried it through Edge, Chrome, and Firefox and the result is the same. Help!


    (I've also been having recurring multiple problems with the Ultimate Word Games but those are issues for another time.)


    Thanks.




    ***Modified title from: microsoft mahjong ***

    :)
     
    mavis12, Nov 5, 2019
    #1

  2. Microsoft Mahjong Woes

    Hi Don,

    We suggest that you uninstall and reinstall the Microsoft Mahjong.

    To uninstall Microsoft Mahjong, please follow the steps below:

    • On the Start menu, select Settings.
    • Select System > Apps & features.
    • Select the program, and then select Uninstall.
    • Follow the directions on the screen.
    You can use this link to install Microsoft Mahjong. On the Microsoft Mahjong page in the Store, select
    Get the game (online) or Install (in the Store app). The game will download and install automatically.

    Let us know the result.
     
    Rafael Com, Nov 5, 2019
    #2
  3. Microsoft Mahjong Woes

    Hi Rafael,

    OK, I reinstalled Microsoft Mahjong and then uninstalled it following the above directions ... until I got to the part where it says, "You can use this link to install Microsoft Mahjong." What "link" are you referring to? I got no dialog box or anything
    giving me a link. Only a dialog box to uninstall Microsoft Mahjong, followed my another dialog box to uninstall Microsoft Mahjong ... which I did.

    So, what should I do now?

    Thanks very much again for your time and help.

    Best Regards,

    Don Smith
     
    DonSmith330, Nov 5, 2019
    #3
  4. Microsoft Mahjong not saving progress

    Microsoft Mahjong Crash

    Since An Intel Video update, Mahjong crashes after the automatic Xbox sign in. The following steps have been tried:

    • uninstalling and reinstalling Mahjong. (Interestingly the usual 0 to 218 MB download changes suddenly to bigger numbers, most recently 0.9 to 1.9 GB !!).
    • using wsrestore.exe
    These do not change the behaviour of Mahjong. Other Microsoft apps eg Solitaire Collection run fine.

    Bob
     
    Bob Beechey, Nov 5, 2019
    #4
Thema:

Microsoft Mahjong not saving progress

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