Windows 10: Microsoft Mahjong Windows 10 and Mobile not in sync

I've been using Mahjong on my Android phone for a while and I thought I'd play it on my PC as well but they don't seem to sync.


Both are signed into the same live account and the same icon shows up so I know its the same but when I play challenge games on one it doesn't reflect on the other.


Should it work? How do I work out which one actually has the sync problem?


Phil


p.s. solitaire and sudoku both sync fine between the two devices.

:)

 

Microsoft Mahjong Woes

Hi Don,

We suggest that you uninstall and reinstall the Microsoft Mahjong.

To uninstall Microsoft Mahjong, please follow the steps below:

• On the Start menu, select Settings.
• Select System > Apps & features.
• Select the program, and then select Uninstall.
• Follow the directions on the screen.

You can use this link to install Microsoft Mahjong. On the Microsoft Mahjong page in the Store, select
Get the game (online) or Install (in the Store app). The game will download and install automatically.

Let us know the result.

 

Microsoft Mahjong Daily Challenge wont download?

Hi,



To further assist you, we suggest that you reset Windows Store and try downloading
Microsoft Mahjong again.



Here are the steps on how to reset Windows Store:

• 
  Press the Windows key+
  R key, to launch the Run dialog box.
  
• 
  Type in Wsreset.exe and
  press Enter.
  
• 
  Reboot your computer after the process is finished.
  

Keep us posted.

 

Microsoft Mahjong Woes

Hi Rafael,

OK, I reinstalled Microsoft Mahjong and then uninstalled it following the above directions ... until I got to the part where it says, "You can use this link to install Microsoft Mahjong." What "link" are you referring to? I got no dialog box or anything
giving me a link. Only a dialog box to uninstall Microsoft Mahjong, followed my another dialog box to uninstall Microsoft Mahjong ... which I did.

So, what should I do now?

Thanks very much again for your time and help.

Best Regards,

Don Smith