Windows 10: Microsoft mobile mouse 3600

Discus and support Microsoft mobile mouse 3600 in Windows 10 Drivers and Hardware to solve the problem; My Microsoft mobile mouse 3600 does not want to turn off or connect to my PC anymore. The Blue sensor light keeps flashing and the backlight stays on... Discussion in 'Windows 10 Drivers and Hardware' started by RBrandCP, Sep 28, 2020.

  1. RBrandCP Win User

    Microsoft mobile mouse 3600


    My Microsoft mobile mouse 3600 does not want to turn off or connect to my PC anymore. The Blue sensor light keeps flashing and the backlight stays on in a green/yellow color. I have changed the battery, which did not help. The mouse does not turn off no matter how long I push the power button. My PC is also not able to pick up the Bluetooth connection anymore.

    :)
     
    RBrandCP, Sep 28, 2020
    #1
  2. Mithin_EJ Win User

    Microsoft bluetooth mobile mouse 3600 - connected but I can't use it.

    Hi Κωνσταντίνος ροδρόμου,

    Thank you for writing to Microsoft Community Forums.

    We would need some more information:

    1. Were there any changes made to the operating system recently?
    2. May I know the make and the model number of the system?
    3. Are you getting any error message?
    I recommend you to follow the methods given below.

    Method 1:

    Try the steps in the article
    Troubleshoot response failures in wireless keyboard or mouse


    Method 2:

    1. Uninstall the current drivers that is installed on the system and
      Download Bluetooth Mobile Mouse 3600
      driver.
    1. Reboot the PC after installing the Drivers and check.
    If you still face the issue, reply to this post with the question above and the error that you get.

    Hope it helps.



    Mithin EJ

    Microsoft Community - Moderator
     
    Mithin_EJ, Sep 28, 2020
    #2
  3. Driver Error with Microsoft Mobile Mouse 3600

    Hi Chad,

    Thank you for the reply. Sorry for the delay.

    I suggest you to try the steps provided below and check if it helps.

    https://support.microsoft.com/en-us/kb/838398

    For reference:

    https://www.microsoft.com/hardware/en-in/help/support/how-to/mouse/bluetooth

    http://www.microsoft.com/hardware/en-in/p/wireless-mobile-mouse-4000#support

    http://www.microsoft.com/hardware/en-ca/d/bluetooth-mobile-mouse-3600

    Hope this helps in resolving the issue. If the issue persists, do get back to us. We will be happy to assist you.
     
    Kalpana Shankarappa, Sep 28, 2020
    #3
  4. Microsoft mobile mouse 3600

    Microsoft Mouse & Keyboard Center is not recognizing my supported Microsoft device (i.e. Bluetooth Mobile Mouse 3600)

    The Microsoft Mouse & Keyboard Center is not recognizing my
    supported Microsoft device (i.e. Bluetooth Mobile Mouse 3600).

    The "Bluetooth Mobile Mouse 3600" is a Microsoft mouse device that is listed on the supported device page here: https://www.microsoft.com/accessories/en-ca/support/troubleshooting/mouse/supported-devices

    When I launch the Microsoft Mouse & Keyboard Center from my Windows 10 Pro system, it says "No device detected".

    The Bluetooth Mobile Mouse 3600 is connected and working, and I just want to reprogram the wheel button to launch the Magnifier app like I had done with my previous mouse; the "Sculpt Comfort Mouse".

    Does anybody know how to fix this?
     
    TheLeadfoot, Sep 28, 2020
    #4
Thema:

Microsoft mobile mouse 3600

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