Windows 10: Microsoft Modern Keyboard Issue

Discus and support Microsoft Modern Keyboard Issue in Microsoft Windows 10 Store to solve the problem; I purchased a Microsoft Modern Keyboard at Best Buy about 9 months ago. This morning the "a," "s," and "d" keys stopped working. I searched online... Discussion in 'Microsoft Windows 10 Store' started by DavidWitte1, Dec 29, 2019.

  1. DAVIDWITTE1
    DavidWitte1 Win User

    Microsoft Modern Keyboard Issue


    I purchased a Microsoft Modern Keyboard at Best Buy about 9 months ago.

    This morning the "a," "s," and "d" keys stopped working.

    I searched online for a resolution and did the usual fixes, including reboot of computer.

    Keyboard is hardwired, so not a connectivity issue.

    Model is EKZ-00001
    Serial is 9000617821545


    Thanks for any help.


    david

    :)
     
    DavidWitte1, Dec 29, 2019
    #1
  2. SASQUI
    Sasqui Win User
    Sasqui, Dec 29, 2019
    #2
  3. NOTHRAN
    Nothran Win User
    Microsoft Modern Keyboard Not Connecting

    So I recently got the Microsoft modern keyboard. I have Bluetooth 5.0 on my PC, but the keyboard won't connect wirelessly. I tried it on my surface book and the keyboard worked perfectly. The only difference between the two was that, on my surface book,
    it showed that it was connected via USB 3.0. Any suggestions how to get this to work on my PC?

    Thanks!
     
    Nothran, Dec 29, 2019
    #3
  4. BW022
    BW022 Win User

    Microsoft Modern Keyboard Issue

    Microsoft modern keyboard not waking computer from sleep

    Hello,

    Recently purchased a Microsoft modern keyboard with finger print ID. Works great … with one exception... it won't wake the computer from sleep.

    Online there is lots of discussion about getting a Bluetooth device to wake PCs, but no real solutions. I've ensured Bluetooth is always powered on, but there is no Power Management option under Bluetooth Devices - Modern Keyboard with Fingerprint ID.

    Anyone have any steps to allow this?

    My old wireless Logitech keyboard (with a USB dongle) happily wakes my PC.
     
    BW022, Dec 29, 2019
    #4
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Microsoft Modern Keyboard Issue

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