Windows 10: Microsoft Mouse and Keyboard Center setup error

I've downloaded MouseKeyboardCenter_64bit_ENG_12.181.exe without issues, from https://support.microsoft.com/en-us/help/4051843/accessories-mouse-keyboard-center-download .


Upon "Run as Administrator" it goes through the usual setup-type process, I think giving me an EULA, and a dialog showing it's unpacking lots of files. It asks about a couple of automatic-update options. I hit Next.


Then it hangs with the error: "Setup cannot continue because one or more of the required installation files are missing or damaged. Run Setup again from the software CD-ROM or another reliable installation source."

:)

 

Microsoft Mouse and Keyboard Center error

Hi Bent,

Thanks for replying to us with the status of your issue.

We understand the inconvenience caused and we will try our best to resolve the issue.

This issue might occur if the Microsoft Mouse and Keyboard Center files got corrupted.

I suggest you to place the computer in clean boot, uninstall the Microsoft Mouse and Keyboard Center application and download and install the latest Microsoft Mouse and Keyboard Center application form the website and check if it helps.

Follow the below steps:

Step 1: Perform Clean boot.

A clean boot is performed to start Windows by using a minimal set of drivers and startup programs. This helps eliminate software conflicts that occur when you install a program.

https://support.microsoft.com/en-us/kb/929135

Note: Steps mentioned for Windows 8/8.1, will work fine with Windows 10.

Disclaimer: Please go through the section: How to reset the computer to start as usual after troubleshooting with clean boot of the Kb article to boot the computer in normal startup after fixing the issue.

Step 2: Uninstall Microsoft Mouse and Keyboard Center application.

1) Press Windows key + x and select Program and features.

2) Right click on the Microsoft Mouse and Keyboard Center and click on
Uninstall.

Step 3: Download and install the latest Microsoft Mouse and Keyboard Center for the website.

Refer to the below link:

https://www.microsoft.com/en-us/download/details.aspx?id=36791

Hope it helps, reply to us with the status of your issue. We will be happy to assist you.

 

Error 1603 when trying to install Microsoft Mouse & Keyboard Center


I've searched all over the internet to try to find a solution for this Error 1603 that I am getting when I am trying to install Microsoft Mouse & Keyboard Center. I did a recent in place upgrade for Windows 10 (Anniversary edition) and I was sure that this program was already installed.

The driver for the mouse works fine and is listed in Device Manager but I would like to have this software as it can enable you to assign certain functions for you mouse keys for specific apps. It's a Microsoft Wireless Mobile Mouse 3500 and the software for it is MouseKeyboardCenter_64bit_ENG_2.8.106

There is a Microsoft Program troubleshooter that I ran that didn't help one bit. Then I read in the Microsoft forums a suggestion of trying to install it by doing a clean boot, but that didn't work either. This Error 1603 seems to be a common problem but I have yet to find a solution to it.

I'm attaching a screenshot of the error message.



On top of that Windows Update is trying to install some updates for the mouse (and keyboard even though it's only a mouse that I have) and it is giving me error messages as well (see screenshot)

I couldn't find any info online for the error message it gives which is Error 0x800705b3.

Has anyone else encountered a similar issue and if so, what did you do to resolve it?

 

Mouse not visible in Mouse and Keyboard Center

I use Microsoft Natural Ergonomic Keyboard and Microsoft Sculpt Ergonomic Mouse, The first is visible in Mouse and Keyboard Center, but not the mouse. The mouse
does work, however one of the reasons I have chosen this particular mouse is the additional settings in Microsoft Mouse and Keyboard Center, which I cannot use.

I have already uninstalled and reinstalled Microsoft Mouse and Keyboard Center. No improvement.

The mouse is on the list of supported devices and I'm surprised by this issue as I have never heard such a problem before. It is my second Sculpt Ergonomic Mouse.

Thanks for any helpful suggestions,

Krzysztof