Windows 10: microsoft not sending pin verification code in time afer update now my sons laptop is...

Discus and support microsoft not sending pin verification code in time afer update now my sons laptop is... in Windows 10 Software and Apps to solve the problem; I recently updated my sons laptop, he's on a family account with me as admin. Logging back in, i got the message that the pins no longer worked and id... Discussion in 'Windows 10 Software and Apps' started by alan ellis 71, Oct 19, 2021.

  1. microsoft not sending pin verification code in time afer update now my sons laptop is...


    I recently updated my sons laptop, he's on a family account with me as admin. Logging back in, i got the message that the pins no longer worked and id have to get a code to activate. I followed the instructions and waited for the email which arrived 24hours later and had expired, tried the process several times again daily and tried changing the recovery to another address and phone number, each time the e mail arrives hours or days later, or not at all. now im locked out for a month. see picHave tried to cancel the request, done account recovery and followed every possible solution on here, s

    :)
     
    alan ellis 71, Oct 19, 2021
    #1
  2. Arun B J Win User

    Unprompted Microsoft verification text

    Hi,

    Thank you for posting your query in Microsoft Community.

    I understand your concern and will assist you to resolve this issue.


    • Have you enabled two step verification?

    • Did you make any changes prior to this issue?


    If you have enabled two step verification in the Microsoft account. You’ll get a security code to your email, phone, or authenticator app every time you sign in on a device that isn't trusted.

    Refer the link below for more information.

    About two-step verification.

    How to use two-step verification with your Microsoft account

    Security info & security codes.

    http://windows.microsoft.com/en-in/windows/account-security-password-information



    Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.
     
    Arun B J, Oct 19, 2021
    #2
  3. Oubadah Win User
    Two-Step Verification notifications no longer work after using code

    I had to log into my MS account one time without my two-factor device being online, so used the "I have a code" method (which, incidentally, takes more steps than it should). Now every MS login defaults to the code method, and when I click "Send an identity verification request to my Microsoft Authenticator app", it never sends the request. How do I re-enable the automatic Approve/Deny two-factor verification notifications?
     
    Oubadah, Oct 19, 2021
    #3
  4. Rose Cal Win User

    microsoft not sending pin verification code in time afer update now my sons laptop is...

    W10 wiped my son's laptop

    Hi Debbie,

    It is possible that your son is unable to open his laptop while updating due to a corrupted or incomplete installation. To assist you better, we'd like to gather more information:

    • Is your son, getting an error message when he tried to turn on his laptop?
    • When he tried to open his laptop, are you able to check if the power light stays on?
    • Are you seeing black screen/blank screen when you tried to turn on his laptop?
    • What troubleshooting steps has your son done so far to resolve it?

    Meanwhile, if you're seeing a blank screen/black screen, we suggest that you follow the steps in this
    article on how to troubleshoot black screen errors. You can choose which best describes your issue.

    Keep us posted if you need additional help.
     
    Rose Cal, Oct 19, 2021
    #4
Thema:

microsoft not sending pin verification code in time afer update now my sons laptop is...

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