Windows 10: Microsoft not sending verification code

Discus and support Microsoft not sending verification code in Windows Hello & Lockscreen to solve the problem; Following an update to one machine I had to set up a new PIN. Can't do that without a code. Microsoft say code sent. Code doesn't arrive. Can't change... Discussion in 'Windows Hello & Lockscreen' started by kennyallen1, Oct 12, 2021.

  1. Microsoft not sending verification code


    Following an update to one machine I had to set up a new PIN. Can't do that without a code. Microsoft say code sent. Code doesn't arrive. Can't change or add an email via another device without a code. Microsoft say code sent. Code doesn't arrive.Changing the PIN on the working machine doesn't help with the other. Email is working and the email isn't going into junk or spam.So - I can change PINs and passwords on one device but can't do anything that would help me with a PIN for the other machine without a code. Microsoft say code sent. Which doesn't arrive.

    :)
     
    kennyallen1, Oct 12, 2021
    #1
  2. Arun B J Win User

    Unprompted Microsoft verification text

    Hi,

    Thank you for posting your query in Microsoft Community.

    I understand your concern and will assist you to resolve this issue.


    • Have you enabled two step verification?

    • Did you make any changes prior to this issue?


    If you have enabled two step verification in the Microsoft account. You’ll get a security code to your email, phone, or authenticator app every time you sign in on a device that isn't trusted.

    Refer the link below for more information.

    About two-step verification.

    http://windows.microsoft.com/en-us/windows/two-step-verification-faq

    Security info & security codes.

    http://windows.microsoft.com/en-in/windows/account-security-password-information



    Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.
     
    Arun B J, Oct 12, 2021
    #2
  3. Oubadah Win User
    Two-Step Verification notifications no longer work after using code

    I had to log into my MS account one time without my two-factor device being online, so used the "I have a code" method (which, incidentally, takes more steps than it should). Now every MS login defaults to the code method, and when I click "Send an identity verification request to my Microsoft Authenticator app", it never sends the request. How do I re-enable the automatic Approve/Deny two-factor verification notifications?
     
    Oubadah, Oct 12, 2021
    #3
  4. Microsoft not sending verification code

    Unable to get Verification code

    Hi,

    Thank you for posting the query on Microsoft Community.

    I appreciate your interest on Windows 10.

    To begin with troubleshooting I would like you to answer the following question:

    • Which email client are you using?
    • What exactly do you mean by"I have entered but unfortunately there is email code send to my inbox whatsoever."?
    • Are you not receiving any verification code to your primary account that you have access to?
    • Is your phone number registered to get the verification code?

    Please get back to us with reponse in oreder to assist you accordingly.
     
    Amrita Bhattacharjee, Oct 12, 2021
    #4
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Microsoft not sending verification code

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