Windows 10: microsoft office - access following a change in hard drives

I had paid for Microsoft office. My computer crashed and I purchased a new "used" hard drive.


After logging on I noticed that I no longer was able to access any of the word or excel files that I need to access. What must I do to reactivate the Microsoft Office software?

:)

 

Unable to access Drives

Hi Suneel,

One of the reasons why you're unable to access your hard disk or an external hard drive is that these drives have been corrupted. For us to provide an accurate resolution, kindly elaborate the issue by answering the questions listed below:

• Are you trying to access external hard drives or just partitioned drives on your PC?
• Were there any changes on your PC before this happened like software or updates installed?

Just to make sure, kindly verify if your hard drive is reflected in your Device Manager. Kindly follow the steps listed below to check it:

• Press the Start button.
• Type Device Manager.
• Under Disk drives, kindly check if there's an error on the hard drive listed.

We'll be waiting for your reply.

 

Microsoft Office 2007 Beta 2 arrived

Today Microsoft released the puplic Beta 2 of Office 2007. It's available in English, French, German, Japanese, Spanish. After signing up on windows live, answer some questions, everyone can download the following products:

• Microsoft® Office Professional Plus 2007
• Microsoft® Office Visio® Professional 2007
• Microsoft® Office Outlook® 2007 with Business Contact Manager
• Microsoft® Office Project Server 2007
• Microsoft® Office Project Professional 2007
• Microsoft® Office Groove® 2007
• Microsoft® Office Groove® Server 2007
• Microsoft® Office Multi Language Pack 2007 – French/German/Japanese/Spanish
• Microsoft® Office OneNote® 2007
• Microsoft® Office SharePoint® Designer 2007
• Microsoft® Office SharePoint® Server 2007 - Enterprise
• Microsoft® Office SharePoint® Server 2007 - Enterprise(x64)
• Microsoft® Office Forms Server 2007
• Microsoft® Office Forms Server 2007 (x64)

You can get it here

 

The computer crashes when accessing Microsoft Office on Windows 10

Hi Indu,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

Do let us know the following information to assist you better with this issue:

• Does the system crashes only when accessing Microsoft Office product?
• What exactly happens when you try to access Microsoft Office products?
• Were you able to see any error code/ error message with this issue?
• Which version of Microsoft Office have you installed on your device?

As a workaround, I suggest you to try the below troubleshooting steps and check if it helps.

Step 1: I suggest you to run the System maintenance troubleshooter
and check if it helps.

System Maintenance troubleshooter finds and clean up unused files and shortcuts and performs maintenance tasks.

1.
Press Windows
key and type Troubleshooting.

2.
Select Troubleshooting and hit
Enter.

3.
Click on View all in the left pane of the window.

4.
Select System Maintenance.

5.
Click Next and follow the on-screen instructions to complete the troubleshooting process.

Step 2: I suggest you to install all the pending updates after upgrading to Windows 10.

Steps:

• Connect to the internet.
• Press Windows key and type
  updates.
• Click on Check for updates.
• Under Windows Updates, click on
  Check for updates.
• Try to install the updates being shown.

If the issue persists only when accessing the Microsoft Office products, I suggest you to contact the below forums as we have a dedicated team to assist you better with this issue.

Microsoft Office Forums

Select the right category to post a query.

Hope it helps. Reply to the post with an updated status of this issue and required information, we will be happy to help you further.