Windows 10: Microsoft OneDrive Setup (32bit) constant CPU usage

Discus and support Microsoft OneDrive Setup (32bit) constant CPU usage in Windows 10 Performance & Maintenance to solve the problem; Hi all, I have the following problem on both my laptop and my desktop PC. Both running Windows 10 Educational. High constant CPU usage Microsoft... Discussion in 'Windows 10 Performance & Maintenance' started by tbro, Jul 18, 2017.

  1. tbro Win User

    Microsoft OneDrive Setup (32bit) constant CPU usage


    Hi all,

    I have the following problem on both my laptop and my desktop PC. Both running Windows 10 Educational.

    High constant CPU usage Microsoft OneDrive Setup (32bit) as seen in the screenshot.

    Today I let my laptop run idle, and for 3 hours the OneDrive Setup did not remove itself from the task manager. I then ended the task manually.

    Any ideas?

    Thanks in advance.

    :)
     
  2. mydlo Win User
    mydlo, Jul 18, 2017
    #2
  3. heuristik Win User
    COM Surrogate Keeps Trying to Email

    I, too, am experiencing this issue.

    Symptoms:

    1) 99% CPU Usage by Com Surrogate.

    2) Proc Explorer shows Cortana Mapi Helper.

    3) Constant messages regarding "No Default Mail Client."

    Similarly to Mario L's mention of Office, I recently uninstalled Office 2016 32bit to install Office 2016 64 bit.

    Outlook 2016 has all defaults assigned.
     
    heuristik, Jul 18, 2017
    #3
  4. Winuser Win User

    Microsoft OneDrive Setup (32bit) constant CPU usage

    Did you check to see if One Drive is syncing or uploaded large files or folders?
     
    Winuser, Jul 18, 2017
    #4
  5. tbro Win User
    It isn't syncing anything because there isn't anything to sync. I only use OneDrive for OneNote and on OneNote I barely have 10 notes.

    This problem has been going on for months now. Got the anniversary update yesterday, still the same.
     
  6. lx07 Win User
    Go to settings > Apps > Apps and Features and uninstall OneDrive.

    Then delete the hidden folder C:\Users\<your name>\AppData\Local\Microsoft\OneDrive

    (see this tutorial to show hidden files\folders - Show Hidden Files, Folders, and Drives in Windows 10 Windows 10 Customization Tutorials )

    Download the latest version of OneDrive from Microsoft on this link: Download Microsoft OneDrive and re-install it.

    It will ask you to sign in. When you do it will resync your OneNote content - none of it will be deleted.
     
  7. Eagle51 Win User
    Just a Reminder ...
    One Drive adds an entry to the Task Scheduler (OneDrive Standalone Update Task v2) and if I remember correctly, the default is for it to run at login and then like every hour. After you reinstall One Drive (reboot or logout/login) and let it run to check for updates, then you may want to disable the task or at least change it so it doesn't run at login and only checks for updates ... say once a month *Smile
     
    Eagle51, Jul 18, 2017
    #7
  8. tbro Win User

    Microsoft OneDrive Setup (32bit) constant CPU usage

    Thanks to everyone for your replies. I have reinstalled OneDrive and will report back in a couple of days but for now it seems to have done the trick *Biggrin
     
    tbro, Apr 5, 2018
    #8
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Microsoft OneDrive Setup (32bit) constant CPU usage

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