Windows 10: Microsoft outlooks reset pin problem

My laptop was broken last month and it finally got it fixed today. However, my PIN needs to be reset due to changes in the security settings, and to change my PIN, I need access to my Microsoft account. Unfortunately, my Microsoft account isn’t logged in anywhere else, it was only accessible on my laptop, and I have forgotten the password. Microsoft has a recovery form for account access, but most of the questions require information about the email account. The issue is that I don’t really use this Outlook account to send emails, so I’m unable to provide the required details. Some people ha

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Microsoft Passport errors during PIN creation


Microsoft Passport errors during PIN creation

Source and more: https://technet.microsoft.com/en-us/...g-pin-creation

 

Outlook 2016 problems

As suggested by Appleoddity, the first step is to disable all your add-ins to determine whether the issue is caused by a problematic add-in.

If issue still continues when all add-ins are disabled, then you can try renaming the following \Outlook registry key to \Outlook-1 when Outlook is closed:

Computer\HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook

Then, start Outlook and create your new profile to test it. When you start Outlook in safe mode, most of the customization settings are disabled, and these customization settings are stored in the \Outlook registry key. If it doesn't work, you can just renaming the newly generated \Outlook key to \Outlook-2, and then rename the \Outlook-1 key back to \Outlook.

 

Forgotten PIN and expired password

Hi Dyari,

Thanks for your answer.

I tried steps of both links:

• #1: reset PIN code
  
  • I see no link "reset your PIN"on login page --> I can't reset it
    
• #2: change or reset windows password
  
  • My Windows account is not displayed at all on login page.
    
  • I am using a local account
    

If you have any other suggestion, I would be more than happy to try.

Regards,

Guillaume