Windows 10: Microsoft Photo app issue

Discus and support Microsoft Photo app issue in Windows 10 Customization to solve the problem; When I made some minor editingcropping image in Photo app and click the "save a copy" button it used to open a dialog box to let me choose where I want... Discussion in 'Windows 10 Customization' started by eugs1, May 3, 2021.

  1. eugs1 Win User

    Microsoft Photo app issue

    When I made some minor editingcropping image in Photo app and click the "save a copy" button it used to open a dialog box to let me choose where I want to save my edited photo. But recently, the app automatically save the edited photo in the same folder and renamed itselfe.g apple, apple1. This only happen to photos in my HDD while my SSD still work as intended.Any help would be much appreciated.

    eugs1, May 3, 2021



    Welcome to Microsoft Community.

    The Photos app brings together pictures from all your devices using OneDrive, so that you can browse them by date, album or folder. It also automatically enhances photos, and creates albums for you, to showcase your best shots.

    I suggest you to follow the methods below and check if it helps:

    Method 1:

    I suggest you to change the Default apps in the setting app and verify the result. You may follow the steps in the below:

    • Go to settings and system.
    • Click on Default Apps and select the appropriately.

    Method 2:

    I suggest you to reinstall Photo app using the PowerShell command
    and reinstall using the Windows store. Follow the below steps.

    • Open the Start menu, type Windows PowerShell in the search bar.
    • Right click on the Windows PowerShell and select Run as administrator.
    • Enter the below command to uninstall the Photo app.

    •   get-appxpackage  *Microsoft.Windows.Photos* | remove-appxpackage

    More reference:

    Photos help

    Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

    Anju Thekkethil, May 3, 2021
  3. Issues with Microsoft photo editor


    Thank you for writing to Microsoft Community Forums.

    1. Since when are you facing this issue?
    2. Are you aware of any changes made on your computer recently?
    3. What exactly happen when you try to use the Photo editor?
    4. Which version of Windows are you currently using?

    I understand you are facing issues with Photo editor application, if you are using the Photo editor app which is downloaded from Microsoft Store, I suggest you to refer the following article and try few troubleshooting
    steps to fix issues with Photo editor
    and check if that helps.

    Microsoft has replaced Photo Editor with Microsoft Office Picture Manager, a new photo editing and cataloging program in Office 2010, in Office 2007, and in Office 2003.

    If the application has been removed from your PC, when you install Microsoft Office 2010, Microsoft Office 2007, or Microsoft Office 2003, I suggest you to refer the following article to reinstall

    Photo Editor
    and check if that helps.

    Reply back with the information, to help you further.

    Hope it helps.

    Sandeep Kumar M

    Microsoft Community – Moderator
    Sandeep_KM, May 3, 2021
  4. Microsoft Photo app issue

    Microsoft "Photos" apps not working.


    Regarding your issue on photo app, we suggest to reset it and see if the issue will persist:

    • Open Settings.
    • Click Apps.
    • Select Apps and Features.
    • Highlight Photo app and select Advanced option.
    • Click Reset.

    Feel free to post back your response.
    Phillip Pio, May 3, 2021

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