Windows 10: microsoft photo app problem

Discus and support microsoft photo app problem in Windows 10 Software and Apps to solve the problem; I can't open a jpg in full screen. I cannot get rid of a white border around the photo... Discussion in 'Windows 10 Software and Apps' started by RCOX2, Jul 31, 2021.

  1. RCOX2 Win User

    microsoft photo app problem

    I can't open a jpg in full screen. I cannot get rid of a white border around the photo

    RCOX2, Jul 31, 2021



    Welcome to Microsoft Community.

    The Photos app brings together pictures from all your devices using OneDrive, so that you can browse them by date, album or folder. It also automatically enhances photos, and creates albums for you, to showcase your best shots.

    I suggest you to follow the methods below and check if it helps:

    Method 1:

    I suggest you to change the Default apps in the setting app and verify the result. You may follow the steps in the below:

    • Go to settings and system.
    • Click on Default Apps and select the appropriately.

    Method 2:

    I suggest you to reinstall Photo app using the PowerShell command
    and reinstall using the Windows store. Follow the below steps.

    • Open the Start menu, type Windows PowerShell in the search bar.
    • Right click on the Windows PowerShell and select Run as administrator.
    • Enter the below command to uninstall the Photo app.

    •   get-appxpackage  *Microsoft.Windows.Photos* | remove-appxpackage

    More reference:

    Photos help

    Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

    Anju Thekkethil, Jul 31, 2021
  3. Windows 10 photos app slideshow problems

    Hi Stephen,

    Thank you for posting your query in Microsoft Community.

    Sorry for the inconvenience caused. I will assist you with this.

    I suggest you to remove and re-add the photos folder from Photo app. Follow the steps below:

    • Open Photos App.

    • Click on Settings.

    • Under Sources click on the X mark next to the folder location listed to delete the location from Photos App.

    • Once done try to re-add the folder by clicking on Add a Folder.

    • Restart the computer and check if issue persists.
    Hope this information is helpful. Please do let us know if you need further assistance, we’ll be glad to assist you.
    Deepak_Krishnan R, Jul 31, 2021
  4. microsoft photo app problem

    Microsoft Phot App

    Hi PaBluOz,

    Since the language on your PC is already set to Australian English, then I suggest that you reset your Microsoft Photos app. Note that the app's data will be deleted once you reset it.

    To reset the Photos app, follow these steps:

    1. Navigate to Settings > Apps > Apps & features.
    2. Locate and select Photos from the list of apps.
    3. Click Advanced options, then click Reset.

    If you continue to have this issue even after performing the above steps, please reply to this thread. The system will notify me so I can get back to you and provide you more answers.

    Vanessa Yar, Jul 31, 2021

microsoft photo app problem

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