Windows 10: Microsoft Photo App

When I click on the Photos app I get a black screen and then it disappears.

Has anyone had this happen?

:)

 

WINDOWS 10 MICROSOFT PHOTO APP

Hello,

Welcome to Microsoft Community.

The Photos app brings together pictures from all your devices using OneDrive, so that you can browse them by date, album or folder. It also automatically enhances photos, and creates albums for you, to showcase your best shots.

I suggest you to follow the methods below and check if it helps:

Method 1:

I suggest you to change the Default apps in the setting app and verify the result. You may follow the steps in the below:

• Go to settings and system.
  
• Click on Default Apps and select the appropriately.
  

Method 2:

I suggest you to reinstall Photo app using the PowerShell command
and reinstall using the Windows store. Follow the below steps.

• Open the　Start　menu, type　Windows PowerShell　in the search bar.
  
• Right click on the　Windows　PowerShell　and select　Run as　administrator.
  
• Enter the below command to uninstall the Photo app.
  

• 　　get-appxpackage　　*Microsoft.Windows.Photos* | remove-appxpackage
  

More reference:

Photos help

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

• 
  

 

Microsoft Phot App

Hi PaBluOz,

Since the language on your PC is already set to Australian English, then I suggest that you reset your Microsoft Photos app. Note that the app's data will be deleted once you reset it.

To reset the Photos app, follow these steps:

1. Navigate to Settings > Apps > Apps & features.
2. Locate and select Photos from the list of apps.
3. Click Advanced options, then click Reset.

If you continue to have this issue even after performing the above steps, please reply to this thread. The system will notify me so I can get back to you and provide you more answers.

Regards.

 

windows photo app.

Hi,

Thank you for posting your query on Microsoft Community.

I understand your inconvenience. We will assist you to resolve this issue.

I suggest you to uninstall and reinstall the Photo app and check if it helps.

Follow the steps provided below and check if it helps.

• Type Windows Powershell in search box.
• Right click on Windows Powershell and select
  Run as administrator.
• Copy and paste the following command.

get-appxpackage *Microsoft.Windows.Photos* | remove-appxpackage

• Press Enter key.

After uninstalling the Photo app I suggest you to download and install the app again and check.

You can download the Mail app from the following link.

https://www.microsoft.com/en-us/store/apps/microsoft-photos/9wzdncrfjbh4

Hope it helps. Do let us know if your issue is resolved. For any further query, feel free to contact us.

Thank you.