Windows 10: Microsoft Photos app crashes

Hi, up until today (May 5, 2019), whenever I select the "File Information" option in the Microsoft Photos app, it would display the image information on the left hand side of the image.


Now, when I select on the "File Information" option, the app crashes. (See screenshot below).


I have uninstalled the Photos app, restarted my computer, re-installed the app from the Microsoft Store, restarted my computer, and the app still crashes every time I select the "File Information" option.


I have given up, I don't know what else to do or why it keeps crashing even with a newly installed app.


Please help.


Thanks.




:)

 

Photo App Crashes

The latest Microsoft update on 8/28/2015 fixed the crashing problem.

 

Windows Photos App crashes


So since today my Photos App is crashing as soon as i open it. It goes into a blackscreen for about 2-3 Seconds and than crashes.

Information about the error:
This Crash is generating chrash dumps that contain the error code 0xC0000602 in module mrt100_app.dll or 0xc000027b in module twinapi.appcore.dll.

I found two intresting facts about the error:
- If I try a system restore to a point created 3 days ago, the App starts working again. A few minutes after using the system, the app starts crashing again.
- I created a new local account and the app does seem to work on that new account until now.

Steps I have tried:
- Reinstall Photos app by uninstalling it using Powershell and rerisntalling it - did not change anything
- Reregister the App - did not change anything
- Scan the System with sfc and dism - no errors
- Use System resstore - see above, did only work for a few minutes.

Microsoft Support suggested reinstalling Windows, but I do non really want to reinstall the whole system just because one app is not working...

 

Windows 10 Photos App crashing when in the edit menu


​Hello everyone!
Just recently (within the week) my Photos Application has started crashing



This happens most often when I'm in the editing menu

Sometimes it crashes on startup - Sometimes when I enter the Editing Menu - Sometimes when I attempt to edit

Things I've attempted to do to fix

• Uninstall and reinstall the app
• Contact Microsoft Support (cringe)
• sfc /scannow
• Restore Libraries to default
• Created another local account
• Clear the app cache
• Check disk health (extremely healthy)
• Add a Microsoft Account / Connect a Microsoft account
• Put photos in a different folder / drive
• The system Troubleshooter.

NOTHING HAS WORKED

Possible Causes .

• My photos are located on another disk G) - I have an SSD (128GB) for boot - A 1TB regular drive for Programs and another 1 TB drive for documents/photos/etc.

I've followed every guide possible and still nothing has worked. I need some serious help *Mad
So strange how it just started happening, Please help, any suggestions are appreciated as this is a major headache for me!