Windows 10: Microsoft Photos App not working

Discus and support Microsoft Photos App not working in Windows 10 Software and Apps to solve the problem; When opening a .jpg or any photo format, the Photos app loads up, is completely black and then closes before even showing a picture. When clicking... Discussion in 'Windows 10 Software and Apps' started by Matthias C., Jul 22, 2021.

  1. Microsoft Photos App not working


    When opening a .jpg or any photo format, the Photos app loads up, is completely black and then closes before even showing a picture. When clicking right mouse button on the image and select edit with Photos, it works fine but this is not the correct way to open images, and also opening straight from emails wont be possible then.Also when opening the Photos app from start menu, the app opens just fine.Ive tried multiple things: In Apps & Features on the Microsoft Photos app, Terminate, Repair and Reset. All done, no solution. Uninstalled with Powershell, and installed from Microsoft Store a

    :)
     
    Matthias C., Jul 22, 2021
    #1

  2. WINDOWS 10 MICROSOFT PHOTO APP

    Hello,

    Welcome to Microsoft Community.

    The Photos app brings together pictures from all your devices using OneDrive, so that you can browse them by date, album or folder. It also automatically enhances photos, and creates albums for you, to showcase your best shots.

    I suggest you to follow the methods below and check if it helps:

    Method 1:

    I suggest you to change the Default apps in the setting app and verify the result. You may follow the steps in the below:

    • Go to settings and system.
    • Click on Default Apps and select the appropriately.

    Method 2:

    I suggest you to reinstall Photo app using the PowerShell command
    and reinstall using the Windows store. Follow the below steps.

    • Open the Start menu, type Windows PowerShell in the search bar.
    • Right click on the Windows PowerShell and select Run as administrator.
    • Enter the below command to uninstall the Photo app.

    •   get-appxpackage  *Microsoft.Windows.Photos* | remove-appxpackage

    More reference:

    http://windows.microsoft.com/en-US/windows-10/photos

    Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.


     
    Anju Thekkethil, Jul 22, 2021
    #2
  3. Microsoft "Photos" apps not working.

    Hi,

    Regarding your issue on photo app, we suggest to reset it and see if the issue will persist:

    • Open Settings.
    • Click Apps.
    • Select Apps and Features.
    • Highlight Photo app and select Advanced option.
    • Click Reset.

    Feel free to post back your response.
     
    Phillip Pio, Jul 22, 2021
    #3
  4. Microsoft Photos App not working

    Windows 10 Microsoft Photos has stopped working.

    Hi Roger,

    This issue often caused by a corrupted files. For us to have your Photo app working, we suggest that you restore Photos app package by following these steps:

    • Click on Start.
    • Type PowerShell, and select Windows PowerShell
      from the list of result.
    • Type this command and press Enter:
      • Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}
    • Restart your computer. Check if the issue persists.

    Let us know if the steps above helped you to resolve the issue.
     
    Janeane Cru, Jul 22, 2021
    #4
Thema:

Microsoft Photos App not working

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