Windows 10: Microsoft Photos App will not open

I have tried uninstalling and re-installing Photos, I have done the repair and reset, I have restarted the computer. When I try to open the app, or a photo that would use the app to open, it either does nothing at all or displays a blank photos screen. It is currently doing nothing. Help!

:)

 

Photos are opening with Paint instead of Photos app

Hello,

It's likely that your default application for opening photos is Paint. To change your default program in Windows 10 from
Paint to the Photo app, we suggest that you perform the following steps:

• On the Start menu, select Settings.
  
• Go to System, then go to Default apps.
  
• Select Photos or any app that you like to be the default under
  Photo viewer.

Update us if the steps above helped you in resolving your concern.

 

WINDOWS 10 MICROSOFT PHOTO APP

Hello,

Welcome to Microsoft Community.

The Photos app brings together pictures from all your devices using OneDrive, so that you can browse them by date, album or folder. It also automatically enhances photos, and creates albums for you, to showcase your best shots.

I suggest you to follow the methods below and check if it helps:

Method 1:

I suggest you to change the Default apps in the setting app and verify the result. You may follow the steps in the below:

• Go to settings and system.
  
• Click on Default Apps and select the appropriately.
  

Method 2:

I suggest you to reinstall Photo app using the PowerShell command
and reinstall using the Windows store. Follow the below steps.

• Open the　Start　menu, type　Windows PowerShell　in the search bar.
  
• Right click on the　Windows　PowerShell　and select　Run as　administrator.
  
• Enter the below command to uninstall the Photo app.
  

• 　　get-appxpackage　　*Microsoft.Windows.Photos* | remove-appxpackage
  

More reference:

Photos help

Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.

• 
  

 

Photo app will not stay open in windows 10

Hi Caroline,

We appreciate your time and effort for getting back to us.

I suggest you to reset the Windows Store cache and check.

Method 1:

Follow the step to reset the Windows Store cache.

• 
  Press Windows Key + R key.
  
• 
  Type wsreset.exe and press Enter Key.
  

Your Windows Store cache will be reset. Check if the is resolved.

If the issue still persist, I suggest you to uninstall and reinstall photo app again.

Method 2:

Follow the steps provided below and check if it helps.

• 
  Type Windows Powershell in search box.
  
• 
  Right click on Windows Powershell and select
  Run as administrator.
  
• 
  Copy and paste the following command.
  
  get-appxpackage *Microsoft.Windows.Photos* | remove-appxpackage
  
• 
  Press Enter key.
  

After uninstalling the Photo app I suggest you to download and install the app again and check.

You can download the Photo app from the following link.

https://www.microsoft.com/en-us/store/apps/microsoft-photos/9wzdncrfjbh4

Hope it helps. Do let us know if your issue is resolved. For any further query, feel free to contact us.

Thank you.