Windows 10: Microsoft photos not exporting videos

For a period of time I have exported videos using Microsoft photos. For some reason which has not been noted any any messages as far as information on my side has said anything is wrong with the program. I have tried the 2 options that come with the settings of the program as far as reset and things like that. My main reason for emailing you is, because I would leave my computer on all day and the bar for the exporting of the video would not move. Please if you could take the time out of your day to get back to me on some troubleshooting tricks that would be greatly appreciated.

:)

 

Windows Photos Export Video Project Problem

Hi,



Thank you for writing to Microsoft Community Forums.



We understand the difficulties you are facing with the Photos App, while exporting video project. We were able to create and export the video project. So the issue could be with photos app installed in the PC. I would suggest you
to follow the steps mentioned in these methods.



Method 1: Please refer the steps as mentioned in

Fix problems with apps from Microsoft Store article.



Method 2: You can also try to re-install the app using PowerShell. Here are steps to re-install photos app:

1. Open PowerShell (Admin). Right click on the start button and then on PowerShell (Admin).
   
2. Then type: get-appxpackage *Microsoft.Windows.Photos* | remove-appxpackage
   
3. Once the above command is successful. You can install the Photo app from Microsoft Store.
   

We await your response.



Aditya Roy

Microsoft Community – Moderator

 

Unable to export videos using Photos application

Hello,

Thank you for writing to Microsoft Community Forums.

I understand that you are unable to export videos using Photo application, let us try few troubleshooting steps to fix this issue.

Refer the article on Fix problems with apps from Microsoft Store.
If the issue persists, I suggest you to uninstall and reinstall Photo application.

To do that,

1. Click on Start icon.
2. Type Windows PowerShell.
3. Right click on it and select Run as administrator.
4. Type the following command and press Enter: Get-AppxPackage *Photos* | Remove-AppxPackage

Restart the computer and reinstall Microsoft Photos app from Microsoft Store.

Hope it helps.

Sandeep Kumar M

Microsoft Community - Moderator

 

Error: 0x80070020 The file is in use while exporting a video from Photos app

Hi,



Thank you for writing to Microsoft Community Forums.



We understand the issue that you are facing while exporting a video. We will need the following information from you to help you further:

• What happens when you try to save the file with a different name?
  
• What are the troubleshooting steps that you have tried?
  

As per the description in the screenshot, firstly, I would suggest you to close all other instances of Photos app and then try exporting the video.



If that doesn’t help follow the steps mentioned below:



Method 1: Using a different file name



You can try using a different file name and see if that makes a difference.



Method 2: Saving in a different location



I suggest you to try exporting the file in a different location and see if you are able to export it.



Method 3: Creating a new video



If the issue persists, you can try creating the video from scratch and check if that helps.



For additional information, you may also refer the article
Fix problems with apps from Microsoft Store.



Let us know the results, we will be glad to help you further.



Regards,

Nikhar Khare

Microsoft Community - Moderator