Windows 10: Microsoft Pin Login Problem

Discus and support Microsoft Pin Login Problem in Windows Hello & Lockscreen to solve the problem; I bought a new computer with Windows 10 and everything has worked fine until today and I can not get to my desktop . At the Microsoft sign in it asks... Discussion in 'Windows Hello & Lockscreen' started by B0SSMAN72, Apr 23, 2021.

  1. B0SSMAN72 Win User

    Microsoft Pin Login Problem

    I bought a new computer with Windows 10 and everything has worked fine until today and I can not get to my desktop . At the Microsoft sign in it asks you for your pin, but it does not recognize my pin. I get this message, Your credentials could not be verified. Something is wrong and your pin isn't available Status 0X0c000006d ,substatus: 0x0 Click to set up your pin.I did that and I got the code in my email. I put in the code and then I get this message.Something went wrong, we were not able to set up your pin.You can try again, or skip this step and set it up later.I click on retry but I k

    B0SSMAN72, Apr 23, 2021

  2. OSK PIN login on non-touch device


    I suggest you to create a PIN for your device and try the on screen keyboard to login to the same.

    You may follow the steps below to create PIN protection for your device.

    • Go to Settings and select account.

    • Click on sign in option and Go to PIN option.

    • Now click on Add and set PIN for login.

    You can use the same PIN to login to your device using the on screen Keyboard from ease of access option and verify the result.

    Please get back to us with updated status. We will be happy to assist you further.
    Anju Thekkethil, Apr 23, 2021
  3. Unable to login using The login PIN


    Thank you for contacting Microsoft community.

    I suggest you to follow the below steps to change the pin and check fi it helps.

    • In the login page next to “PIN password option”.
    • You will find “Other sign in options”, click on it will prompt you for regular password.
    • Enter regular password and login to the computer.
    • I suggest you to click on the Start Menu
      and select settings.
    • Now select Accounts.
    • Next select the tab Sign-in option.
    • Under the “PIN tab” click on “ADD” option.
    • It will prompt you for current pin password and new password, please provide
      new password then apply the changes, restart
      the computer and check if it works.
    Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist.
    Karthicka_R, Apr 23, 2021
  4. Dyan Rey Win User

    Microsoft Pin Login Problem

    Microsoft Account PIN and password

    We appreciate the screenshot that you provided. to start troubleshooting the issue with you logins, we suggest that you follow the steps below on how login pin goes back to password:

    • Click Start menu and go to Settings.
    • In Settings, click the Accounts icon.
    • Click on Sign-in options.
    • Change both your password and pin one by one.
    Let us know how it goes.
    Dyan Rey, Apr 23, 2021

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