Windows 10: Microsoft Precision Mouse Not Charging

Discus and support Microsoft Precision Mouse Not Charging in Windows 10 Drivers and Hardware to solve the problem; Hello, I purchased a Precision mouse a couple of months ago, and all seemed to be working fine. A month after purchasing it, I received a... Discussion in 'Windows 10 Drivers and Hardware' started by SA1981-9, Jul 6, 2020.

  1. SA1981-9 Win User

    Microsoft Precision Mouse Not Charging


    Hello,


    I purchased a Precision mouse a couple of months ago, and all seemed to be working fine.


    A month after purchasing it, I received a notification that battery is running low, and I need to charge the device.

    After charging it over night, I saw it was still showing a 60% charge, and not matter how long I tried to charge it - nothing changed.


    A month later the battery charge dropped to 5%, then 0% with constant messages that the battery is running low, and I need to charge.

    Again - no matter how long I charge, nothing changes.


    I tried to uninstall and reinstall the mouse from the Device Manager, and nothing changed.

    Note - Mouse is working even though showing a 0% charge, but always alerting and stopping.


    What can be done?

    :)
     
    SA1981-9, Jul 6, 2020
    #1

  2. Jumpy Microsoft Surface Precision Mouse

    Hi,

    Your concern regarding the Microsoft Surface Precision mouse not working properly can be caused by an outdated software or a possible hardware fault. As an initial step to isolate your concern, we suggest that you download and install
    the latest Mouse and Keyboard Center app which promotes optimal device utilization. Click this
    link and select the appropriate version for your system to start the download.

    In the event that you continue to encounter the issue even after installing the app on a different device, then we suggest that you get in-touch with our contact support team to rule out any hardware related issues. Select the channel of support from this
    support link.

    Let us know should you need further assistance.
     
    Darwin Dim, Jul 6, 2020
    #2
  3. Microsoft Launches the Surface Precision Mouse for $99.99

    I'm not a fan of Apple but this mouse actually makes them look good in comparison. In either case you get medicore quality but at least with apple they are smart enough to know ease of use is important. Microsoft was so cheap here they couldn't even bother to put in a USB C port. Who wants to fiddle putting the charging cord into their mouse. Even Logitech's wireless gaming mice have a better charging connector.
     
    evernessince, Jul 6, 2020
    #3
  4. Wenex Win User

    Microsoft Precision Mouse Not Charging

    Mouse sensitivity changed by itself. It feels weird, incosistant, like it's on ice.

    The enchance pointer precision is off, I did mention it in the post: "- Mouse Acceleration is OFF"

    I did the troubleshooting and it found nothing.
     
    Wenex, Jul 6, 2020
    #4
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Microsoft Precision Mouse Not Charging

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