Windows 10: Microsoft purchase failed

Discus and support Microsoft purchase failed in Windows 10 Gaming to solve the problem; I tried to buy Robux with my 10$ Microsoft card I got from Microsoft rewards, it says I have the money from an email but when I actually try to buy the... Discussion in 'Windows 10 Gaming' started by cathmbae, Apr 23, 2021.

  1. cathmbae Win User

    Microsoft purchase failed

    I tried to buy Robux with my 10$ Microsoft card I got from Microsoft rewards, it says I have the money from an email but when I actually try to buy the Robux the option to pay with my account doesn't appear. How do I pay with a rewards gift card on Roblox?!

    cathmbae, Apr 23, 2021

  2. Microsoft Jigsaw: cannot purchase more puzzles


    Thank you for contacting Microsoft Community.

    • What all the troubleshooting steps have you tried to resolve the issue?

    I suggest you to logout and login into computer and then try to purchase the puzzle collection and check if the issue persists or not.

    I suggest you to install all the latest pending Windows updates as below and check if it helps.

    • Go to “settings” and click on “update and security”.
    • Under tab “Windows update”, click on the icon “check for updates”.
    • Then once you find the pending updates install it and check.

    Hope this information is helpful and do let us know if you need further assistance. We will be glad to assist.

    Karthicka_R, Apr 23, 2021
  3. Windows 10 fails to update

    When you finish testing the Avast suggestion, make sure that you restart your machine.

    Then if the issue persists, please return to the trouble shooting list in post# 89

    I think there are three steps that remain; the WU troubleshooter, reset WU components, and manual WU reset.
    Slartybart, Apr 23, 2021
  4. Microsoft purchase failed

    Edge Search Does Not Permit Change of Region

    I got these suggestions from the Microsoft Community forum.No. 1 worked for me:

    Thank you for posting the query on Microsoft Community. I am glad to assist you on this.
    We have reproduce the issue here and we are able to access non-regional search for google using Microsoft Edge.
    I would suggest you to try the below steps and check if it helps.
    Step 1:
    Clear browsing data option of Microsoft Edge and check if you face the issue. To do so perform the steps below.

    1. Click on the More actions icon next to the feedback icon present on top right corner of the Project Spartan homepage.
    2. Select Settings and click on Choose what to clear.
    3. Check the boxes Browsing history, Cookies and saved website data and Cached data and files and click on Clear.
    Step 2:
    I suggest you to create a new user account and check if the issue occurs.

    1. Go to Settings.
    2. Choose Accounts and then select Family and other users.
    3. Select add someone else on this PC.
    4. Enter a user name and hit next.
    5. Click on Finish.
    6. Sign out from the current Account and Log into the new account.
    Step 3:
    It could also happen because of network issue. I suggest you to try with different network connection and check if it helps.
    hurricane51, Apr 23, 2021

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