Windows 10: Microsoft refund for online services

Discus and support Microsoft refund for online services in AntiVirus, Firewalls and System Security to solve the problem; I received a call on land-line from a Kathy or Kathleen Jackson regarding a refund for online services from Microsoft and to call 888-376-4805. I... Discussion in 'AntiVirus, Firewalls and System Security' started by DavidClark1973, Aug 10, 2018.

  1. Microsoft refund for online services

    I received a call on land-line from a Kathy or Kathleen Jackson regarding a refund for online services from Microsoft and to call 888-376-4805. I called and was connected with someone speaking with an Indian - from India - or a Pakistan accent. Anyway, I explained to the man about the call and he said before I even gave him my name that I am owed a $400 refund from online services from Microsoft. I said great send me the money. He said it would have to be transacted online. I said no no no send me a check. Only online refunds are available. I hung up!

    Is the FBI looking into this scam?

    DavidClark1973, Aug 10, 2018
  2. Rey Bel1 Win User

    Refund for an application bought on Microsoft Store


    Most apps, games, movies, TV shows, and books purchased in the Microsoft Store on Windows 10 or Xbox One are non-refundable unless the offer or applicable law states that you’re eligible for a refund. Should you have other questions and clarifications,
    we suggest that you contact our
    Microsoft Support

    For detailed information about the return and refund policy, see
    Microsoft Terms of Sale.

    Let us know if you need further assistance.

    Rey Bel1, Aug 10, 2018
  3. need refund for dvd player

    Hi John,

    Thank you for posting your query in Microsoft Community.

    Could you provide us few information in order to assist you better?

    • What are the issues your facing in DVD player apart from not playing?
    • Do you get any error message?
    • Did you try to uninstall and reinstall the app again?
    • Did you try any troubleshooting steps to fix the issue?
    I would suggest you to contact the store and try to get a refund for the issue.You can follow the link mentioned below to contact the Store.

    Items ordered from Microsoft Store online:

    Sales and Support

    Hope it helps. For any further Windows related assistance, feel free to contact us and we will be glad to help.
    SujataMoktan, Aug 10, 2018
  4. Karen Her Win User

    Microsoft refund for online services

    Refund for purchasing The Sims 4.

    Thank you for the information. We suggest that you log in to your Microsoft account, and check if the charge was applied. Follow the steps below to check it:

    • Go to
    • Log in using your username and password.
    • Click the Payment & billing tab.
    • Select Order History.

    If the charge shows on your Order History, please contact Microsoft Store Support. Refer to this

    If the charge is not showing, you may need to contact the developer of the game to process the refund.

    Get back to us if you need more information and we'll be happy to assist you.
    Karen Her, Aug 10, 2018

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