Windows 10: Microsoft reset fTPM Bitlocker encryption message after Dell BIOS update

Discus and support Microsoft reset fTPM Bitlocker encryption message after Dell BIOS update in Windows 10 Software and Apps to solve the problem; During my most recent Microsoft Update, the update included an update of the Dell BIOS from 1.12.0 to 1.13.0. After the BIOS update, every time that I... Discussion in 'Windows 10 Software and Apps' started by JWM Colorado, Nov 30, 2023.

  1. Microsoft reset fTPM Bitlocker encryption message after Dell BIOS update


    During my most recent Microsoft Update, the update included an update of the Dell BIOS from 1.12.0 to 1.13.0. After the BIOS update, every time that I reboot my Dell laptop, I get the following message in a blue screen: "Press Y to reset fTPM, if you have Bitlocker or encryption-enabled system. the system will not boot without a recovery key. Press N to keep previous fTPM record and continue system boot. fTPM will NOT be enabled with new CPU unless fTPM is reset reinitialized. you could swap back to the old CPU to recover TPM related keys and data."I have been pressing N because I am not ce

    :)
     
    JWM Colorado, Nov 30, 2023
    #1

  2. fTPM key glitch

    Hello. I logged onto my laptop last night to be greeted to a message which says “Press Y to reset fTPM, if you have Bitlocker or encryption enabled system, the system will not boot without a recovery key. Press N to previous fTPM record and continue system boot. fTPM will NOT be enabled with new CPU unless fTPM is reset (reinitialized), you could swap back to the old CPU to recover TPM related keys and data.”

    However, much to my surprise, no options work and i’m locked at this screen. I cannot go to BIOS because the Dell logo doesn’t show up.
     
    connerboyle, Nov 30, 2023
    #2
  3. New CPU installed. fTPM/PSP NV corrupted or fTPM/PSP NV structure changed on initiall start

    Hello. I have the Asus X670E Hero MB and AMD 7950X. This is a newly built system. When I started the computer I got the message below. Because I am not familiar with this or whether Bitlocker or any encryption is enabled, I pressed N and then F1 and continued to the BIOS because I did not want to change anything and wanted to see if I could get to the BIOS, which I did. I understand Bitlocker has something to do with Win 10/11 but as stated I have no OS installed yet and therefore I have no Bitlocker code. I see that I can disable fTPM in Bios but don't know the affects of doing so. Can anyone help me with the next steps to ensure I can load the Win10 and not get locked out.

    Thanks...Al

    New CPU installed. fTPM/PSP NV corrupted or fTPM/PSP NV structure changed.

     
    Methodical2, Nov 30, 2023
    #3
  4. Microsoft reset fTPM Bitlocker encryption message after Dell BIOS update

    After Windows update received ftPM Message but this is not a new CPU, how should I move forward?

    Hi,

    I'm Rodrigo and I'll help you.

    If you do NOT have Bitlocker encryption enabled, you can press Y to reset fTPM, if you have Bitlocker encryption enabled, find your Bitlocker key before resetting fTPM.
     
    Rodrigo.Queiroz, Nov 30, 2023
    #4
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Microsoft reset fTPM Bitlocker encryption message after Dell BIOS update

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