Windows 10: Microsoft safe family - unblock the account on my child's laptop

Discus and support Microsoft safe family - unblock the account on my child's laptop in User Accounts and Family Safety to solve the problem; HiI've removed my child's acccount from the Family group. The problem is that when we login the child's laptop, we still get MS family control blocking... Discussion in 'User Accounts and Family Safety' started by Marcde Rosay, May 4, 2021 at 3:37 PM.

  1. Microsoft safe family - unblock the account on my child's laptop


    HiI've removed my child's acccount from the Family group. The problem is that when we login the child's laptop, we still get MS family control blocking eg...I added the account back to the family group, and it's still blocked. Any suggestions?Regards

    :)
     
    Marcde Rosay, May 4, 2021 at 3:37 PM
    #1
  2. Micah Bat Win User

    Child's account history not showing up in Microsoft Family Safety

    Just to confirm, have you tried using a different browser and check if the issue persists? Since doing the steps provided on the link didn't help you resolve your concern, we would suggest you to recreate your son's account on the Alienware computer. To
    do so, kindly follow the steps below:

    • Go to Settings.
    • Click Accounts.
    • Click Family and other
      users
      .
    • Click Sign in with
      a local account instead
      (to convert her account to a local account).
    • After doing so, delete the local account. To delete a local account, kindly follow the steps below:
      • Go to Settings.
      • Click Accounts.
      • Click Family and other
        users
        .
      • Click the local account and then, click Remove.
      • A new window will open, click Delete account and data.
    • After deleting the local account, re-link the Microsoft account of your son as a user, then add it to your family.

    For more information on how to add a child account to your family, kindly click
    this link.

    Let us know how it goes.
     
  3. Microsoft Family Child Account - Able to Access Blocked Accounts

    Hi Randy,

    The issue that you’ve encountered regarding the restrictions that you’ve set on your child’s account under
    Microsoft Family may be caused by some configuration on the feature. To sort out your concern, we suggest that you remove and re-add your child’s account to the
    Microsoft family. This process will re-establish a good configuration on the account. To remove a Family member, you may follow the steps provided in this article on how to
    remove members from your Microsoft family.
    Once you’re on the page, you may proceed with the steps under the Online section, and then complete the process. After completing the steps, you may go to this article on how to
    set up your family, and then complete the given steps. After completing the process,
    you may set the restrictions to your child’s account by following the steps given in this article on how to
    set restrictions for your child
    on Windows 10 and Xbox One.


    Keep us updated about your concern for additional assistance.
     
  4. Nikhar_K Win User

    Microsoft safe family - unblock the account on my child's laptop

    Adding an existing family account child to a new laptop

    Hi Amy,

    Thank you for writing to Microsoft Community Forums.

    As you have mentioned that your child’s account is already linked to Microsoft Family, you can add your child’s account to your laptop by following the steps from the section
    Add an existing child account on your PC to your family from the article

    Add members to your Microsoft family.

    However, for additional information refer to the article
    Set up accounts
    .

    Hope it helps.

    Nikhar Khare

    Microsoft Community – Moderator
     
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Microsoft safe family - unblock the account on my child's laptop

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