Windows 10: Microsoft safety scanner 1.355.787.0 infected files

When running a safety scan I found 2 infected files the scan said everything is clean but they are still there. These have me extremely paranoid, should I just wipe the full drive and reinstall windows?! I am unsure if it's doing any harm and this is the only scanner that picks these 2 files up.

:)

 

Unable to Load Microsoft Safety Scanner Web Page


Hi, Which specific URL are you having problems with?

Does this help?
https://support.microsoft.com/en-us/kb/2916641
"If a malware infection is preventing you from downloading the Microsoft Safety Scanner to your computer, use one of the following methods to download and run the tool.Method 1: Run the Microsoft Safety Scanner from removable media

Save the Microsoft Safety Scanner to removable media on an uninfected computer, and then run the tool on the infected computer. To do this, follow these steps:........................................"

You can also get the scanner here e.g.
Microsoft Safety Scanner Download

 

Microsoft safety scanner found malware that Malwarebytes did not?

Ran Microsoft safety scanner and it found an infected file that malwarebytes premium did not. It was a windows defender preventer or something, can't find the log, where would it be?

 

About Microsoft Safety Scanner

Hi Wilson,



Thank you for posting your query in Microsoft Community.



I understand your concern and will assist you to resolve this issue.

You can run Microsoft Safety scanner in Windows 10.


Refer the link below to download the Microsoft Safety scanner.

http://www.microsoft.com/security/scanner/en-us/default.aspx?wa=wsignin1.0

Note: The Microsoft Safety Scanner expires 10 days after being downloaded. To rerun a scan with the latest anti-malware definitions, download and run the Microsoft Safety Scanner again.

Anti-Virus Disclaimer:

Note: Any data files that are infected may only be cleaned by deleting the file entirely, which means there is a potential for data
loss.



Hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help.