Windows 10: Microsoft Safety Scanner shows Infection during scan but at the end Result shows no infection

Discus and support Microsoft Safety Scanner shows Infection during scan but at the end Result shows no infection in AntiVirus, Firewalls and System Security to solve the problem; During the scanning progress indicates "Files Infected" etc. 11 files; at the end of scan indicates no viruses detected. My question is are infected... Discussion in 'AntiVirus, Firewalls and System Security' started by thadoctur, Sep 11, 2021.

  1. thadoctur Win User

    Microsoft Safety Scanner shows Infection during scan but at the end Result shows no infection


    During the scanning progress indicates "Files Infected" etc. 11 files; at the end of scan indicates no viruses detected. My question is are infected files not virus and did the scanner delete the infection or the problems? thanks [Original Title: Microsoft Safety Scanner]

    :)
     
    thadoctur, Sep 11, 2021
    #1
  2. dalchina Win User

    Unable to Load Microsoft Safety Scanner Web Page


    Hi, Which specific URL are you having problems with?

    Does this help?
    https://support.microsoft.com/en-us/kb/2916641
    "If a malware infection is preventing you from downloading the Microsoft Safety Scanner to your computer, use one of the following methods to download and run the tool.Method 1: Run the Microsoft Safety Scanner from removable media

    Save the Microsoft Safety Scanner to removable media on an uninfected computer, and then run the tool on the infected computer. To do this, follow these steps:........................................"

    You can also get the scanner here e.g.
    Microsoft Safety Scanner Download
     
    dalchina, Sep 11, 2021
    #2
  3. Is my computer infected or not

    Hi Mohammed,

    I realize the inconvenience you are facing. Let me help you in resolving the issue.

    I appreciate if you can provide us the following information to help us understand the issue better.

    • Did you make any changes in prior to this issue?
    • Do you get any error message or error code on the screen?
    For now I would suggest you to perform a virus scan.

    Run the Microsoft safety scanner and check if your computer is infected by malware.

    The Microsoft Safety Scanner is a free downloadable security tool that provides on-demand scanning and helps remove viruses, spyware, and other malicious software. It works with your existing antivirus software.

    Microsoft Safety Scanner Download - Windows security

    Note: The Microsoft Safety Scanner expires 10 days after being downloaded. To rerun a scan with the latest anti-malware definitions, download and run the Microsoft Safety Scanner again.

    Note: Any data files that are infected may only be cleaned by deleting the file entirely, which means there is a potential for data loss.

    Keep us posted on Windows related queries and we will be happy to assist you further.
     
    Nachappa C K, Sep 11, 2021
    #3
  4. Microsoft Safety Scanner shows Infection during scan but at the end Result shows no infection

    Problem KB890830 false positives ? Q=101000 fichiers infectes ????

    I had a problem with installation Windows Update for MRT-KB890830. I ended up downloading from MS and ran as Admin on machine. I did entire machine scan and screen showed over 5000 infected file, end of scan showed no files infected by listed nasty malware.
    Logs showed machine was clean. So my question is "why is the scanner showging 5000 infected files during the scan" The only AntiVirus I'm running on that machine is the new improved MS security on a Win10 1607. Many of the files flaged as infected are drivers\Nvida
    files. I did the scan again from a Reboot to CMD prompt window and now have 35000 infected files.

    We have run the tool on several machines in our home and are having similar results. During the program execution it shows 100's - 1000's files infected
     
    MartineMarest-Traub, Sep 11, 2021
    #4
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Microsoft Safety Scanner shows Infection during scan but at the end Result shows no infection

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