Windows 10: microsoft scam

i was fooled into letting a caller get accsess to my laptop by saying it was being hacked.consequently rang microsoft to fix this.

:)

 

Scams using Microsoft

Microsoft has been warning folks about these scams for some time.

• Avoid scams that use the Microsoft name fraudulently
• Is that call from Microsoft a scam?
• Don’t fall for phony phone tech support
• Avoiding technical support scams

 

Scam?

No, that's not a Microsoft phone number.

All these kind of pop-ups/alerts are fake warnings - scams. Never ever call these numbers.

Please read:

• Beware of Phony Tech Support Scams
• Tech support scams persist with increasingly crafty techniques - Microsoft Secure

• Avoiding technical support scams
• Tech Support Scams – Help & Resource Page
• Best Practices for Safe Computing - Prevention of Malware Infection

In case you keep on getting these fake alerts:

Follow the steps provided here: Remove Tech Support Scam pop-up (Call For Support Scam)

You might want to report this to Microsoft (but you don't have to):
http://support.microsoft.com/reportascam

and you might want to watch:

Fake Tech Support Scams – video from the MS Digital Crimes Unit

 

Possible scam?

Hi Thomas,

I can understand the situation you are going through. To help you further, we need the following information.

• Which Microsoft website have you visited?
• What is the phone number that you have contacted?
• What is the make and model of the computer?

I suggest you to refer to the links for more information on possible scams.

Avoid scams that use the Microsoft name fraudulently

https://www.microsoft.com/en-us/safety/online-privacy/msname.aspx

HOW TO: Report the Microsoft phone scam

http://blogs.microsoft.com/cybertrust/2014/09/18/how-to-report-the-microsoft-phone-scam/

@ bhringer, thank you for bringing this to our notice.

Please get back to us with the above information.