Windows 10: Microsoft Screen Time Unable To Add Time

Discus and support Microsoft Screen Time Unable To Add Time in Windows Hello & Lockscreen to solve the problem; Hi, I have been trying to give my son extra time for a few days, but when I click on My Parent Is Here, it shows a gray screen for a minute or two... Discussion in 'Windows Hello & Lockscreen' started by JenInKy, Oct 31, 2018.

  1. JENINKY
    JenInKy Win User

    Microsoft Screen Time Unable To Add Time


    Hi, I have been trying to give my son extra time for a few days, but when I click on My Parent Is Here, it shows a gray screen for a minute or two before saying An unexpected error has occurred. Please try again later. (800705b4), and when I grant time or remove the time limit, nothing happens. Granting time from a request for more time doesn't work either. How do I fix this?

    :)
     
    JenInKy, Oct 31, 2018
    #1
  2. JAN DEL
    Jan Del Win User

    Screen time

    Hi,

    Setting up time limit allows you to manage the time of a user on a computer. We suggest following the steps on this
    article as an initial troubleshooting step to resolve your issue.

    Update us with outcome os we can provide you further assistance.
     
    Jan Del, Oct 31, 2018
    #2
  3. JOHN TIMOTHEOU
    John Timotheou Win User
    Microsoft Family additional Screen Time requests not being sent

    Support Engineers:

    Please read my issue and the steps I have already taken very carefully -

    My Issue:

    • I have screen time management setup for my children.
    • When they surpass their allocated time, they are presented with the option to request additional time (as expected).
    • PREVIOUSLY, I would receive an email asking for my approval to grant them additional time. I would approve and they would be able to use their accounts (as expected).
    • CURRENTLY, I no longer receive the email once they click on the request for more time. They are unable to log into their accounts which is impacting their ability to complete homework assignments.

    Steps I have already tried that did not work:

    • Rebooted
    • Tried to submit the request from multiple PCs
    • Deleted all files under the C:\ProgramData\Microsoft\Windows\Parental Controls folder
    • Tried running the Family Safety Time Limits tool (doesn't work on Windows 10)
    • Applied all known Windows Updates

    PLEASE HELP!

    Thank you for your time
     
    John Timotheou, Oct 31, 2018
    #3
  4. ARUL_D
    Arul_D Win User

    Microsoft Screen Time Unable To Add Time

    windows 10 lock screen slideshow timing...

    Hello Andrew,

    I understand your concern and we will try our best to help you resolve the issue.

    I suggest you to follow the below steps and check if it helps. Refer to the below steps:


    • Type Lock screen in the search bar and press enter

    • Select Advanced Slideshow settings

    • Click on Turn off screen after slideshow has played for and select the time limit
    Let us know if you need more information and we'll be happy to assist.
     
    Arul_D, Oct 31, 2018
    #4
Thema:

Microsoft Screen Time Unable To Add Time

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