Windows 10: Microsoft Screenshot Tool Disable

Hello, I am trying to use third-party software to take screenshots called ShareX, but for some reason the screen capture key is only opening the Windows screen capture tool. I have uninstalled the snipping tool, and it is now a different tool somehow. Things I have tried: 1. Settings > Accessibility > Keyboard > Disable using the print key to capture2. Uninstall the Snipping tool.3. Reassign the hotkey for my third-party app, ShareX which does not work because of the interference from the window screenshot tool.Please help, thank you.

:)

 

Cannot screenshot with Snipping Tool

Thanks for replying! I've done everything you suggested, but the issue still persists. To make it easier to troubleshoot, I've listed all the things I've tried so far.

System Model: OMEN Laptop 15-ek1xxx

Symptom: The Snipping Tool app opens as expected but when trying to take a screenshot by clicking on "New" inside the app or using its shortcuts (PrtSc or Windows + Shift + S), the cursor briefly changes to buffer and the app minimizes, but nothing happens.

Troubleshooting Steps Taken:

• Terminated Snipping Tool
  
• Repaired Snipping Tool
  
• Reset Snipping Tool
  
• Updated Windows and drivers
  
• Set time automatically
  
• Set time to October 30/31, 2021
  
• Enabled/disabled settings inside Snipping Tool
  
• Enabled delay and fullscreen options inside Snipping Tool
  
• Enabled notifications and priority notifications for Snipping Tool
  
• Changed Snipping Tool to run "Always" as a background app
  
• Enabled Clipboard History
  
• Enabled "use PrtSc to use Snipping Tool"
  
• Clicked on "New" inside Snipping Tool
  
• Used the PrtSc key and Windows + Shift + S shortcut
  
• Checked that the keyboard hardware is up to date and not faulty
  
• Pinned Snipping Tool to the taskbar
  

Advanced Troubleshooting Steps:

• Disabled "Do not allow Snipping Tool to run" in gpedit (Computer Configuration > Administrative Templates > Windows Components > Tablet PC > Accessories)
  
• Created the "DisableSnippingTool" key in registry (HKEY_CURRENT_USER\Software\Policies\Microsoft\TabletPC and HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\TabletPC) and set it to 0
  
• Created the "EnableSnippingTool" key in registry (Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Applets\SnippingTool) and set it to 1
  
• Ran sfc/scannow
  
• Ran DISM /Online /Cleanup-Image /RestoreHealth
  
• Restarted Windows Explorer
  
• Uninstalled and reinstalled Snipping Tool via PowerShell/cmd
  
• Perfomed a Clean Boot
  
• Created a new user profile
  

What I have not tried:

• Enabled App Permissions Picture on Snipping Tool (the option does not show on advanced options)
  
• Ran the Windows 11 Snipping Tool Directly from the "Windows.old" folder (I do not have Windows.old folder)
  
• Reset Windows
  

 

Disable the Share Screenshot pop-up

Hi,

To better assist you regarding the issue on share screenshot, please clarify the following:

• Are you getting any error messages?
• What troubleshooting steps have you done so far?
• Can you possibly send us a screenshot?

Regards.

 

Disable the Share Screenshot pop-up

Hi,



Just to confirm, are you having the same issue? If so, kindly follow the troubleshooting steps below:

• Right-click on Start menu.
• Go to Device Manager and uninstall the Touchpad driver.
• Restart the computer and it should reinstall the driver automatically.
• If it doesn't reinstall automatically, download and install the latest Touchpad driver from the manufacturer's site.

Also, if you have a OneDrive icon on your taskbar, we suggest that you disable the automatic save of print screens.

Let us know how it goes.