Windows 10: Microsoft Sculpt Comfort Mouse

I have purchased 2 Microsoft Sculpt Comfort Mice over the last 3 years. The first one worked for about a year and a half then started to have sporadic issues which got worse until the mouse was unusable. The biggest issue was random click failure, I would click on something and it wouldn't register, so I'd try to click again only to have the mouse perform a double click. It got so bad that it made the mouse unusable. Weirdly enough mouse/pointer tracking worked fine and scroll wheel worked fine. I thought it might be mechanical but the internals looked ok, no abnormal wear or damaged parts. I was forced to use a colleague's mouse for a while and that worked great. Unfortunately, they also needed their mouse so I had to give it back. I purchased another Microsoft Sculpt Comfort Mouse and it worked great besides the annoyance of the known pairing issues which I was able to navigate for about a year and a half. About a month ago it started the exact same behavior. I did all the same things, checked the drivers, re-paired multiple times, delete and reinstalled, new batteries, checked the wear on the internals. In a fit of frustration I deleted the Microsoft Sculpt Comfort Mouse driver that windows installs automatically the one that says "its the latest and best driver for the device" and lo and behold the mouse worked perfectly.


Only problem is that Windows keeps re-installing the Microsoft driver and once it is in the problems start again. Does anyone know how to stop Windows from auto-updating the driver for this device? Or is there a driver update that Windows is not finding when I tell it to look?


Seems aweful suspicious that both mice lasted the same amount of time and each still works fine as long as the microsoft drivers aren't messing things up. I have actually tested this with a linux distros as well. Mouse worked beautifully.


Thank you for any help, Sincerely,


Frustrated!

:)

 

Sculpt comfort mouse windows 10 gestures

Hi Jacob,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

I understand the inconvenience you are facing in accessing Sculpt Comfort Mouse on Windows 10.

This issue might have occurred due to corrupted/ outdated drivers, try the below and check if it helps.

Step 1: I suggest you to uninstall the mouse drivers.

• Right click on Windows key,
  select Device Manager.
• Select Device Manager.
• Expand Mice and other pointing devices.
• Right click on each of the drivers and click on
  Uninstall.

Step 2: Manually install the mouse drivers from the link below.

Refer: Sculpt Comfort Mouse

Choose the current operating system under
What operating system are you using?

Hop it helps. Kindly update the status of this issue, we will be happy to help you.

 

Microsoft Sculpt Comfort Mouse - Not showing up in bluetooth menu

Hi,





To assist you, please clarify the following:

• 
  What is the make and model of the laptop?
  
• 
  Have you tried to uninstall the
  Microsoft Sculpt Comfort Mouse driver first before installing the latest one?
  
• 
  Did you make any changes on your laptop before
  reconnecting the Microsoft Sculpt Comfort Mouse?
  

Regards.

 

Microsoft Bluetooth Sculpt Comfort mouse Windows 10

Hi Chad,

Thank you for posting your query in Microsoft Community.

I understand the inconvenience you are facing. Let me help you in resolving the issue.

I suggest you to install the Sculpt comfort mouse drivers in Compatibility Mode and check if it helps.

Please refer the below link to install the drivers in compatibility mode,

Sculpt Comfort Mouse | Microsoft

Follow the steps to install in Compatibility mode.

• Download the driver from the website.
• Right click the driver installation file and select Properties then tap or click the
  Compatibility tab.
• Place a check in the Run this program in compatibility mode for: box.
  
• Tap or click the drop down box and select a previous operating system, then tap or click
  OK.
• Try installing the driver and check.

You may also refer: Make older programs compatible with this version
of Windows (Steps applies to Windows 10)

Hope the information helps. Please let us know if the issue persist and we will be happy to assist you further.