Windows 10: Microsoft Sculpt Ergonomic Keyboard and Mouse

Discus and support Microsoft Sculpt Ergonomic Keyboard and Mouse in Windows 10 Software and Apps to solve the problem; I have the Microsoft Sculpt Ergonomic keyboard and mouse. My question is this, is there a separate dongle for the keyboard and mouse? I purchased them... Discussion in 'Windows 10 Software and Apps' started by ShawneColon, Jan 20, 2022.

  1. Microsoft Sculpt Ergonomic Keyboard and Mouse


    I have the Microsoft Sculpt Ergonomic keyboard and mouse. My question is this, is there a separate dongle for the keyboard and mouse? I purchased them together and I only have the one dongle, but it only works for the mouse and the number pad, but not the keyboard. I moved my office to my home and I can't remember if there is supposed to be two dongles or the one is supposed to work for both. If the one is supposed to work for both, then what else could be the problem? Please advise.

    :)
     
    ShawneColon, Jan 20, 2022
    #1

  2. New Sculpt Ergonomic Mouse

    My previous Sculpt Ergonomic Mouse has the rubber on the side coming off. Purchased a new mouse, same kind. Now the new mouse works fine but now the Sculpt Ergonomic keyboard is not working. Will the new ergonomic mouse work with my 'old'
    ergonomic keyboard? If so, what do I need to do?

    Thanks.
     
    DondreiaJohnson, Jan 20, 2022
    #2
  3. Mouse & Keyboard Center 3.2.116 breaks Microsoft Sculpt Ergonomic mouse

    After installing Mouse & Keyboard Center 3.2.116 the buttons on my Microsoft Sculpt Ergonomic mouse no longer work, and the trackpad clicks on my SP5 keyboard also no longer work.

    Only fix is to unplug Sculpt mouse and restart SP5, then the trackpad works normally. Plugging the Sculpt back in repeats the issue.

    Uninstalled Mouse & Keyboard Center 3.2.116, but Sculpt is still not working. Cannot reinstall Mouse & Keyboard Center 3.2.116 as I now get Error 1603.
     
    le squirrel, Jan 20, 2022
    #3
  4. Microsoft Sculpt Ergonomic Keyboard and Mouse

    microsoft sculpt ergonomic keyboard

    Hi,



    Thank you for writing to Microsoft Community Forums.



    I understand that you are facing issues while using the Microsoft Sculpt Ergonomic keyboard on your PC as it stops working. For more clarity on the issue, please respond to the questions below.



    1. Are you aware of any changes made to the PC?
    2. Which build version of Windows 10 are you using currently?
    3. Does the issue occurs while using a specific application or all the applications?
    4. Is the trans-receiver for the keyboard connected properly to the PC?


    Meanwhile, you can try re-installing the drivers and Microsoft Mouse and keyboard center for the keyboard and check if that helps. You can download the drivers from the

    Microsoft website
    .



    If the issue persists, please get back to us with the results of troubleshooting steps to assist you better.



    Regards,

    Prakhar Khare

    Microsoft Community – Moderator
     
    Prakhar_Khare, Jan 20, 2022
    #4
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Microsoft Sculpt Ergonomic Keyboard and Mouse

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